A benchmarking analysis of open-source business intelligence tools in healthcare environments

• Main Author: Brandão, Andreia
• Publication Date: 2016
• Other Authors: Pereira, Eliana, Esteves, Marisa, Portela, Carlos Filipe, Santos, Manuel Filipe, Abelha, António, Machado, José
• Format: Article
• Language: eng
• Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
• Download full: http://hdl.handle.net/10400.22/9959
• topic: Business Intelligence; Open-source; Healthcare; Benchmarking

In recent years, a wide range of Business Intelligence (BI) technologies have been applied to different areas in order to support the decision-making process. BI enables the extraction of knowledge from the data stored. The healthcare industry is no exception, and so BI applications have been under investigation across multiple units of different institutions. Thus, in this article, we intend to analyze some open-source/free BI tools on the market and their applicability in the clinical sphere, taking into consideration the general characteristics of the clinical environment. For this purpose, six BI tools were selected, analyzed, and tested in a practical environment. Then, a comparison metric and a ranking were defined for the tested applications in order to choose the one that best applies to the extraction of useful knowledge and clinical data in a healthcare environment. Finally, a pervasive BI platform was developed using a real case in order to prove the tool viability.