Moderating effects of psychological factors and frequency of experiences in the emergency department

Bibliographic Details
Main Author: Abidova, Alina
Publication Date: 2023
Other Authors: Alcântara Da Silva, Pedro, Moreira, Sérgio
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/166967
Summary: Publisher Copyright: © 2023 Lippincott Williams and Wilkins. All rights reserved.
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network_name_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
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spelling Moderating effects of psychological factors and frequency of experiences in the emergency departmentthe role of perceived quality of healthcareemergency departmentfrequent userslevel of happinesslevel of satisfaction with lifeperceived quality of healthcarepsychological factorsMedicine(all)Publisher Copyright: © 2023 Lippincott Williams and Wilkins. All rights reserved.The aim of this study is to identify the main moderators in the relationship between antecedents/predictors (doctors, privacy, accessibility, and availability, perceived waiting time to be called back by the doctor after the examinations and/or tests) and the perceived quality of healthcare (PQHC) in the emergency department (ED). Patients admitted to the ED of a public hospital in Lisbon, Portugal, between January and December 2016 were included in this study, with a representative sample size of 382 patients. A 5% margin of error and a 95% confidence interval were used, and all data were collected between May and November 2017. We used a stepwise multiple linear regression analysis to test the moderation models. We identified 3 main moderators with different moderating roles between the antecedents (predictors) and PQHC: level of life satisfaction, level of happiness, and frequency of ED experiences. Overall satisfaction with doctors is more likely to influence the PQHC among patients with lower levels of life satisfaction. Moreover, privacy and perceived waiting time to be called back by the doctor after an examination and/or test are more likely to influence the PQHC among patients with lower levels of life satisfaction and happiness. Finally, accessibility and availability are more likely to influence the PQHC among patients with more frequent ED experiences. Thus, knowing the moderating effects of psychological factors and the frequency of ED experiences may help to better understand the relationship between PQHC and certain predictors.Escola Nacional de Saúde Pública (ENSP)RUNAbidova, AlinaAlcântara Da Silva, PedroMoreira, Sérgio2024-05-04T00:22:26Z2023-09-152023-09-15T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttp://hdl.handle.net/10362/166967eng0025-7974PURE: 84749531https://doi.org/10.1097/MD.0000000000035134info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-22T18:21:03Zoai:run.unl.pt:10362/166967Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:51:49.483376Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Moderating effects of psychological factors and frequency of experiences in the emergency department
the role of perceived quality of healthcare
title Moderating effects of psychological factors and frequency of experiences in the emergency department
spellingShingle Moderating effects of psychological factors and frequency of experiences in the emergency department
Abidova, Alina
emergency department
frequent users
level of happiness
level of satisfaction with life
perceived quality of healthcare
psychological factors
Medicine(all)
title_short Moderating effects of psychological factors and frequency of experiences in the emergency department
title_full Moderating effects of psychological factors and frequency of experiences in the emergency department
title_fullStr Moderating effects of psychological factors and frequency of experiences in the emergency department
title_full_unstemmed Moderating effects of psychological factors and frequency of experiences in the emergency department
title_sort Moderating effects of psychological factors and frequency of experiences in the emergency department
author Abidova, Alina
author_facet Abidova, Alina
Alcântara Da Silva, Pedro
Moreira, Sérgio
author_role author
author2 Alcântara Da Silva, Pedro
Moreira, Sérgio
author2_role author
author
dc.contributor.none.fl_str_mv Escola Nacional de Saúde Pública (ENSP)
RUN
dc.contributor.author.fl_str_mv Abidova, Alina
Alcântara Da Silva, Pedro
Moreira, Sérgio
dc.subject.por.fl_str_mv emergency department
frequent users
level of happiness
level of satisfaction with life
perceived quality of healthcare
psychological factors
Medicine(all)
topic emergency department
frequent users
level of happiness
level of satisfaction with life
perceived quality of healthcare
psychological factors
Medicine(all)
description Publisher Copyright: © 2023 Lippincott Williams and Wilkins. All rights reserved.
publishDate 2023
dc.date.none.fl_str_mv 2023-09-15
2023-09-15T00:00:00Z
2024-05-04T00:22:26Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/166967
url http://hdl.handle.net/10362/166967
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 0025-7974
PURE: 84749531
https://doi.org/10.1097/MD.0000000000035134
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
_version_ 1833597018299170817

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