Internet in the intermediation role of travel agents: The Portuguese case

Bibliographic Details
Main Author: Loureiro, S.
Publication Date: 2015
Other Authors: Ferreira, E.S., Lopes, R.
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10071/25153
Summary: This article attempts to assess the impact that Internet has in the intermediation of travel agencies operating in Portugal. Firstly, the study discusses theoretical concepts related to the topic such as: tourism, internet, characterization of tourism distribution, disintermediation, reintermediation and new integrated management systems for travel agents. Then, a questionnaire was developed which resulted in 125 valid responses. The data analysis showed that travel agencies are committed to a new type of intermediation based on new technologies, using new technology platforms to distribute their tourism products and services and to adopt new business models. The study concludes that, only this way, organisations will achieve sustainable growth.
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spelling Internet in the intermediation role of travel agents: The Portuguese caseTravel agencyTourism distributionInternetDisintermediationRe-intermediationThis article attempts to assess the impact that Internet has in the intermediation of travel agencies operating in Portugal. Firstly, the study discusses theoretical concepts related to the topic such as: tourism, internet, characterization of tourism distribution, disintermediation, reintermediation and new integrated management systems for travel agents. Then, a questionnaire was developed which resulted in 125 valid responses. The data analysis showed that travel agencies are committed to a new type of intermediation based on new technologies, using new technology platforms to distribute their tourism products and services and to adopt new business models. The study concludes that, only this way, organisations will achieve sustainable growth.Asia Business Research Corporation Limited2022-04-19T09:11:45Z2015-01-01T00:00:00Z20152022-04-19T10:10:45Zconference objectinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://hdl.handle.net/10071/25153eng9780473320898Loureiro, S.Ferreira, E.S.Lopes, R.info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-07-07T02:38:27Zoai:repositorio.iscte-iul.pt:10071/25153Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T18:02:50.381224Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Internet in the intermediation role of travel agents: The Portuguese case
title Internet in the intermediation role of travel agents: The Portuguese case
spellingShingle Internet in the intermediation role of travel agents: The Portuguese case
Loureiro, S.
Travel agency
Tourism distribution
Internet
Disintermediation
Re-intermediation
title_short Internet in the intermediation role of travel agents: The Portuguese case
title_full Internet in the intermediation role of travel agents: The Portuguese case
title_fullStr Internet in the intermediation role of travel agents: The Portuguese case
title_full_unstemmed Internet in the intermediation role of travel agents: The Portuguese case
title_sort Internet in the intermediation role of travel agents: The Portuguese case
author Loureiro, S.
author_facet Loureiro, S.
Ferreira, E.S.
Lopes, R.
author_role author
author2 Ferreira, E.S.
Lopes, R.
author2_role author
author
dc.contributor.author.fl_str_mv Loureiro, S.
Ferreira, E.S.
Lopes, R.
dc.subject.por.fl_str_mv Travel agency
Tourism distribution
Internet
Disintermediation
Re-intermediation
topic Travel agency
Tourism distribution
Internet
Disintermediation
Re-intermediation
description This article attempts to assess the impact that Internet has in the intermediation of travel agencies operating in Portugal. Firstly, the study discusses theoretical concepts related to the topic such as: tourism, internet, characterization of tourism distribution, disintermediation, reintermediation and new integrated management systems for travel agents. Then, a questionnaire was developed which resulted in 125 valid responses. The data analysis showed that travel agencies are committed to a new type of intermediation based on new technologies, using new technology platforms to distribute their tourism products and services and to adopt new business models. The study concludes that, only this way, organisations will achieve sustainable growth.
publishDate 2015
dc.date.none.fl_str_mv 2015-01-01T00:00:00Z
2015
2022-04-19T09:11:45Z
2022-04-19T10:10:45Z
dc.type.driver.fl_str_mv conference object
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10071/25153
url http://hdl.handle.net/10071/25153
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 9780473320898
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Asia Business Research Corporation Limited
publisher.none.fl_str_mv Asia Business Research Corporation Limited
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
_version_ 1833597152478101504

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