Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality

Bibliographic Details
Main Author: Sousa, Ana Elisa
Publication Date: 2023
Other Authors: Viana, Ana Sofia, Pais, Sónia
Format: Book
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10400.8/8905
Summary: Artificial Intelligence (AI) has received special attention in the Tourism and Hospitality sector. The researchers of this paper conducted a systematic literature review, in the timeframe from 1990 to October 2022, in three scientific databases: Scopus, Web of Science and Science Direct. This study allows the identification of the authors and relevant publications in the research area; the identification of the objectives, contexts, theoretical approaches and methods used in the literature on the subject; to verify the applications that Artificial Intelligence has in Tourism and Hospitality and to understand which are the advantages and disadvantages of the use of this technology in the sector.
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spelling Applications, advantages and disadvantages of artificial intelligence in tourism and hospitalityArtificial IntelligenceTourismHospitalityArtificial Intelligence (AI) has received special attention in the Tourism and Hospitality sector. The researchers of this paper conducted a systematic literature review, in the timeframe from 1990 to October 2022, in three scientific databases: Scopus, Web of Science and Science Direct. This study allows the identification of the authors and relevant publications in the research area; the identification of the objectives, contexts, theoretical approaches and methods used in the literature on the subject; to verify the applications that Artificial Intelligence has in Tourism and Hospitality and to understand which are the advantages and disadvantages of the use of this technology in the sector.Eliva PressRepositório IC-OnlineSousa, Ana ElisaViana, Ana SofiaPais, Sónia2023-11-10T17:19:59Z20232023-01-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/bookapplication/pdfimage/jpeghttp://hdl.handle.net/10400.8/8905eng978-9994985760info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2025-02-25T15:09:04Zoai:iconline.ipleiria.pt:10400.8/8905Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T20:48:20.449279Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
spellingShingle Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
Sousa, Ana Elisa
Artificial Intelligence
Tourism
Hospitality
title_short Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title_full Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title_fullStr Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title_full_unstemmed Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
title_sort Applications, advantages and disadvantages of artificial intelligence in tourism and hospitality
author Sousa, Ana Elisa
author_facet Sousa, Ana Elisa
Viana, Ana Sofia
Pais, Sónia
author_role author
author2 Viana, Ana Sofia
Pais, Sónia
author2_role author
author
dc.contributor.none.fl_str_mv Repositório IC-Online
dc.contributor.author.fl_str_mv Sousa, Ana Elisa
Viana, Ana Sofia
Pais, Sónia
dc.subject.por.fl_str_mv Artificial Intelligence
Tourism
Hospitality
topic Artificial Intelligence
Tourism
Hospitality
description Artificial Intelligence (AI) has received special attention in the Tourism and Hospitality sector. The researchers of this paper conducted a systematic literature review, in the timeframe from 1990 to October 2022, in three scientific databases: Scopus, Web of Science and Science Direct. This study allows the identification of the authors and relevant publications in the research area; the identification of the objectives, contexts, theoretical approaches and methods used in the literature on the subject; to verify the applications that Artificial Intelligence has in Tourism and Hospitality and to understand which are the advantages and disadvantages of the use of this technology in the sector.
publishDate 2023
dc.date.none.fl_str_mv 2023-11-10T17:19:59Z
2023
2023-01-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/book
format book
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10400.8/8905
url http://hdl.handle.net/10400.8/8905
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 978-9994985760
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
image/jpeg
dc.publisher.none.fl_str_mv Eliva Press
publisher.none.fl_str_mv Eliva Press
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
_version_ 1833598880970702848

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