Quality, excellence and culture in the pursuit of organizational agility

Bibliographic Details
Main Author: Carvalho, André Mendes
Publication Date: 2017
Other Authors: Sampaio, Paulo, Rebentisch, E., Saraiva, P.
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/1822/70686
Summary: Operational excellence programs have proved to be valuable in helping companies improve their quality practices and their performance. However, after some time, these programs seem to stagnate and to be unable to keep pushing organizations forward. We believe that this problem is due to the lack of integration between excellence and agility, which we see as a natural goal for organizations that wish to promote a true culture of excellence in face of highly unstable business environments. This paper presents our research approach to the problem, and early results from investigating the influence of a culture of excellence in promoting an enduring capacity to change.
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spelling Quality, excellence and culture in the pursuit of organizational agilityQualityOperational excellenceOrganizational cultureOrganizational agilityScience & TechnologyOperational excellence programs have proved to be valuable in helping companies improve their quality practices and their performance. However, after some time, these programs seem to stagnate and to be unable to keep pushing organizations forward. We believe that this problem is due to the lack of integration between excellence and agility, which we see as a natural goal for organizations that wish to promote a true culture of excellence in face of highly unstable business environments. This paper presents our research approach to the problem, and early results from investigating the influence of a culture of excellence in promoting an enduring capacity to change.- The Authors acknowledge the support of Fundacao para a Ciencia e Tecnologia (Portugal) to this project through grant PD/BD/114149/2016.IEEEUniversidade do MinhoCarvalho, André MendesSampaio, PauloRebentisch, E.Saraiva, P.2017-012017-01-01T00:00:00Zconference paperinfo:eu-repo/semantics/publishedVersionapplication/pdfhttp://hdl.handle.net/1822/70686eng97815386094842157-36112157-362X10.1109/IEEM.2017.8290184978-1-5386-0948-4https://ieeexplore.ieee.org/document/8290184info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-11T05:35:17Zoai:repositorium.sdum.uminho.pt:1822/70686Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T15:23:27.100171Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Quality, excellence and culture in the pursuit of organizational agility
title Quality, excellence and culture in the pursuit of organizational agility
spellingShingle Quality, excellence and culture in the pursuit of organizational agility
Carvalho, André Mendes
Quality
Operational excellence
Organizational culture
Organizational agility
Science & Technology
title_short Quality, excellence and culture in the pursuit of organizational agility
title_full Quality, excellence and culture in the pursuit of organizational agility
title_fullStr Quality, excellence and culture in the pursuit of organizational agility
title_full_unstemmed Quality, excellence and culture in the pursuit of organizational agility
title_sort Quality, excellence and culture in the pursuit of organizational agility
author Carvalho, André Mendes
author_facet Carvalho, André Mendes
Sampaio, Paulo
Rebentisch, E.
Saraiva, P.
author_role author
author2 Sampaio, Paulo
Rebentisch, E.
Saraiva, P.
author2_role author
author
author
dc.contributor.none.fl_str_mv Universidade do Minho
dc.contributor.author.fl_str_mv Carvalho, André Mendes
Sampaio, Paulo
Rebentisch, E.
Saraiva, P.
dc.subject.por.fl_str_mv Quality
Operational excellence
Organizational culture
Organizational agility
Science & Technology
topic Quality
Operational excellence
Organizational culture
Organizational agility
Science & Technology
description Operational excellence programs have proved to be valuable in helping companies improve their quality practices and their performance. However, after some time, these programs seem to stagnate and to be unable to keep pushing organizations forward. We believe that this problem is due to the lack of integration between excellence and agility, which we see as a natural goal for organizations that wish to promote a true culture of excellence in face of highly unstable business environments. This paper presents our research approach to the problem, and early results from investigating the influence of a culture of excellence in promoting an enduring capacity to change.
publishDate 2017
dc.date.none.fl_str_mv 2017-01
2017-01-01T00:00:00Z
dc.type.driver.fl_str_mv conference paper
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/1822/70686
url http://hdl.handle.net/1822/70686
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 9781538609484
2157-3611
2157-362X
10.1109/IEEM.2017.8290184
978-1-5386-0948-4
https://ieeexplore.ieee.org/document/8290184
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv IEEE
publisher.none.fl_str_mv IEEE
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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