Understanding the factors of mobile payment continuance intention: empirical test in an African context

Bibliographic Details
Main Author: Franque, Frank Bivar
Publication Date: 2021
Other Authors: Oliveira, Tiago, Tam, Carlos
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/125968
Summary: Franque, F. B., Oliveira, T., & Tam, C. (2021). Understanding the factors of mobile payment continuance intention: empirical test in an African context. Heliyon, 7(8), 1-12. [e07807]. https://doi.org/10.1016/j.heliyon.2021.e07807
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spelling Understanding the factors of mobile payment continuance intention: empirical test in an African contextMobile paymentContinuance intentionExpectation confirmation modelDeLone and McLean information system success modelAfrican contextGeneralSDG 3 - Good Health and Well-beingSDG 8 - Decent Work and Economic GrowthFranque, F. B., Oliveira, T., & Tam, C. (2021). Understanding the factors of mobile payment continuance intention: empirical test in an African context. Heliyon, 7(8), 1-12. [e07807]. https://doi.org/10.1016/j.heliyon.2021.e07807Few studies have been conducted about individuals’ continuance to use m-payment, especially in an African context. This study investigates the continuance intention to use m-payment, employing two theoretical models: the DeLone and McLean information system (D&M IS) success model and the expectation-confirmation model (ECM) in an African context. We collected 338 questionnaires through an online survey to evaluate and validate the proposed theoretical model, using partial least squares – structural equation modelling (PLS-SEM). Our results indicate that the most important predictors of continuance intention to use m-payment are individual performance, use, and satisfaction. The results present useful insight to understand continuance intentions toward mobile payment in an African context. The integration of D&M IS success model, and the ECM model is to allow us to understand the main factors affecting the continuance intention to use mobile payment in the African context. By combining these two models we show how to compensate for and complement the weaknesses and strengths of the models, solidifying our findings of continuance intention with a stronger model that is otherwise not possible.Information Management Research Center (MagIC) - NOVA Information Management SchoolNOVA Information Management School (NOVA IMS)RUNFranque, Frank BivarOliveira, TiagoTam, Carlos2021-10-12T04:53:01Z2021-08-012021-08-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article12application/pdfapplication/pdfhttp://hdl.handle.net/10362/125968eng2405-8440PURE: 34206534https://doi.org/10.1016/j.heliyon.2021.e07807info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-22T17:56:38Zoai:run.unl.pt:10362/125968Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:27:44.596154Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Understanding the factors of mobile payment continuance intention: empirical test in an African context
title Understanding the factors of mobile payment continuance intention: empirical test in an African context
spellingShingle Understanding the factors of mobile payment continuance intention: empirical test in an African context
Franque, Frank Bivar
Mobile payment
Continuance intention
Expectation confirmation model
DeLone and McLean information system success model
African context
General
SDG 3 - Good Health and Well-being
SDG 8 - Decent Work and Economic Growth
title_short Understanding the factors of mobile payment continuance intention: empirical test in an African context
title_full Understanding the factors of mobile payment continuance intention: empirical test in an African context
title_fullStr Understanding the factors of mobile payment continuance intention: empirical test in an African context
title_full_unstemmed Understanding the factors of mobile payment continuance intention: empirical test in an African context
title_sort Understanding the factors of mobile payment continuance intention: empirical test in an African context
author Franque, Frank Bivar
author_facet Franque, Frank Bivar
Oliveira, Tiago
Tam, Carlos
author_role author
author2 Oliveira, Tiago
Tam, Carlos
author2_role author
author
dc.contributor.none.fl_str_mv Information Management Research Center (MagIC) - NOVA Information Management School
NOVA Information Management School (NOVA IMS)
RUN
dc.contributor.author.fl_str_mv Franque, Frank Bivar
Oliveira, Tiago
Tam, Carlos
dc.subject.por.fl_str_mv Mobile payment
Continuance intention
Expectation confirmation model
DeLone and McLean information system success model
African context
General
SDG 3 - Good Health and Well-being
SDG 8 - Decent Work and Economic Growth
topic Mobile payment
Continuance intention
Expectation confirmation model
DeLone and McLean information system success model
African context
General
SDG 3 - Good Health and Well-being
SDG 8 - Decent Work and Economic Growth
description Franque, F. B., Oliveira, T., & Tam, C. (2021). Understanding the factors of mobile payment continuance intention: empirical test in an African context. Heliyon, 7(8), 1-12. [e07807]. https://doi.org/10.1016/j.heliyon.2021.e07807
publishDate 2021
dc.date.none.fl_str_mv 2021-10-12T04:53:01Z
2021-08-01
2021-08-01T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/125968
url http://hdl.handle.net/10362/125968
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv 2405-8440
PURE: 34206534
https://doi.org/10.1016/j.heliyon.2021.e07807
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 12
application/pdf
application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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repository.mail.fl_str_mv info@rcaap.pt
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