Analysis of web-based communication systems usage patterns: a visual application

• Autor(a) principal: Zamfir, Florin
• Data de Publicação: 2004
• Outros Autores: Nunes, José, Teixeira, Leonor, Mealha, Óscar, Santos, Beatriz Sousa
• Tipo de documento: Artigo
• Idioma: eng
• Título da fonte: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
• Texto Completo: https://proa.ua.pt/index.php/revdeti/article/view/17637

In worldwide institutions, internal web sites have been developed in conformance with internal communication strategies. Efficient analysis and diagnosis tools must be designed to cope with those constantly growing sophisticated infrastructures, allowing the identification of problems at the human-computer communication level. In this paper, we introduce an application meant to help usability specialists to organize the informational space of an institutional web site. This application is able to capture, compile and analyze the information related to the structure of the web site and the usage patterns. We explore the enormous capacities of the human visual system presenting that information through different visualization methods. We briefly present the functionality we have identified as central to the application, an overview of the architecture, the main conceptual model conceptual model of the user interface and the visualization strategies used.