Electronic health record patient portal adoption by health care consumers

Bibliographic Details
Main Author: Tavares, Jorge
Publication Date: 2016
Other Authors: Oliveira, Tiago
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: https://doi.org/10.2196/jmir.5069
Summary: Tavares, J., & Oliveira, T. (2016). Electronic health record patient portal adoption by health care consumers: An acceptance model and survey. Journal Of Medical Internet Research, 18(3), [e49]. https://doi.org/10.2196/jmir.5069
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spelling Electronic health record patient portal adoption by health care consumersAn acceptance model and surveyEHealthElectronic health recordsHealth care consumersTechnology acceptanceTechnology adoptionUTAUT2Health InformaticsTavares, J., & Oliveira, T. (2016). Electronic health record patient portal adoption by health care consumers: An acceptance model and survey. Journal Of Medical Internet Research, 18(3), [e49]. https://doi.org/10.2196/jmir.5069Background: The future of health care delivery is becoming more citizen centered, as today's user is more active, better informed, and more demanding. Worldwide governments are promoting online health services, such as electronic health record (EHR) patient portals and, as a result, the deployment and use of these services. Overall, this makes the adoption of patient-accessible EHR portals an important field to study and understand. Objective: The aim of this study is to understand the factors that drive individuals to adopt EHR portals. Methods: We applied a new adoption model using, as a starting point, Ventkatesh's Unified Theory of Acceptance and Use of Technology in a consumer context (UTAUT2) by integrating a new construct specific to health care, a new moderator, and new relationships. To test the research model, we used the partial least squares (PLS) causal modelling approach. An online questionnaire was administrated. We collected 360 valid responses. Results: The statistically significant drivers of behavioral intention are performance expectancy (beta=.200; t=3.619), effort expectancy (beta=.185; t=2.907), habit (beta=.388; t=7.320), and self-perception (beta=.098; t=2.285). The predictors of use behavior are habit (beta=0.206; t=2.752) and behavioral intention (beta=0.258; t=4.036). The model explained 49.7% of the variance in behavioral intention and 26.8% of the variance in use behavior. Conclusions: Our research helps to understand the desired technology characteristics of EHR portals. By testing an information technology acceptance model, we are able to determine what is more valued by patients when it comes to deciding whether to adopt EHR portals or not. The inclusion of specific constructs and relationships related to the health care consumer area also had a significant impact on understanding the adoption of EHR portals.NOVA Information Management School (NOVA IMS)Information Management Research Center (MagIC) - NOVA Information Management SchoolRUNTavares, JorgeOliveira, Tiago2017-12-28T23:06:24Z2016-03-012016-03-01T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleapplication/pdfhttps://doi.org/10.2196/jmir.5069engPURE: 2559966http://www.scopus.com/inward/record.url?scp=84962091746&partnerID=8YFLogxKhttps://doi.org/10.2196/jmir.5069info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-22T17:29:20Zoai:run.unl.pt:10362/27391Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:00:28.647906Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Electronic health record patient portal adoption by health care consumers
An acceptance model and survey
title Electronic health record patient portal adoption by health care consumers
spellingShingle Electronic health record patient portal adoption by health care consumers
Tavares, Jorge
EHealth
Electronic health records
Health care consumers
Technology acceptance
Technology adoption
UTAUT2
Health Informatics
title_short Electronic health record patient portal adoption by health care consumers
title_full Electronic health record patient portal adoption by health care consumers
title_fullStr Electronic health record patient portal adoption by health care consumers
title_full_unstemmed Electronic health record patient portal adoption by health care consumers
title_sort Electronic health record patient portal adoption by health care consumers
author Tavares, Jorge
author_facet Tavares, Jorge
Oliveira, Tiago
author_role author
author2 Oliveira, Tiago
author2_role author
dc.contributor.none.fl_str_mv NOVA Information Management School (NOVA IMS)
Information Management Research Center (MagIC) - NOVA Information Management School
RUN
dc.contributor.author.fl_str_mv Tavares, Jorge
Oliveira, Tiago
dc.subject.por.fl_str_mv EHealth
Electronic health records
Health care consumers
Technology acceptance
Technology adoption
UTAUT2
Health Informatics
topic EHealth
Electronic health records
Health care consumers
Technology acceptance
Technology adoption
UTAUT2
Health Informatics
description Tavares, J., & Oliveira, T. (2016). Electronic health record patient portal adoption by health care consumers: An acceptance model and survey. Journal Of Medical Internet Research, 18(3), [e49]. https://doi.org/10.2196/jmir.5069
publishDate 2016
dc.date.none.fl_str_mv 2016-03-01
2016-03-01T00:00:00Z
2017-12-28T23:06:24Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv https://doi.org/10.2196/jmir.5069
url https://doi.org/10.2196/jmir.5069
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv PURE: 2559966
http://www.scopus.com/inward/record.url?scp=84962091746&partnerID=8YFLogxK
https://doi.org/10.2196/jmir.5069
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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