The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding

Detalhes bibliográficos
Autor(a) principal: João Carlos Marques Grilo de Sousa
Data de Publicação: 2024
Tipo de documento: Dissertação
Idioma: eng
Título da fonte: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Texto Completo: https://hdl.handle.net/10216/160053
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spelling The Concierge Model: Enhancing Customer Support Experience During Telecommunication OnboardingOutras ciências da engenharia e tecnologiasOther engineering and technologies2024-07-162024-07-16T00:00:00Z2027-07-15T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttps://hdl.handle.net/10216/160053TID:203858565engJoão Carlos Marques Grilo de Sousainfo:eu-repo/semantics/embargoedAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2025-02-27T17:30:31Zoai:repositorio-aberto.up.pt:10216/160053Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T22:16:34.638598Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding
title The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding
spellingShingle The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding
João Carlos Marques Grilo de Sousa
Outras ciências da engenharia e tecnologias
Other engineering and technologies
title_short The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding
title_full The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding
title_fullStr The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding
title_full_unstemmed The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding
title_sort The Concierge Model: Enhancing Customer Support Experience During Telecommunication Onboarding
author João Carlos Marques Grilo de Sousa
author_facet João Carlos Marques Grilo de Sousa
author_role author
dc.contributor.author.fl_str_mv João Carlos Marques Grilo de Sousa
dc.subject.por.fl_str_mv Outras ciências da engenharia e tecnologias
Other engineering and technologies
topic Outras ciências da engenharia e tecnologias
Other engineering and technologies
publishDate 2024
dc.date.none.fl_str_mv 2024-07-16
2024-07-16T00:00:00Z
2027-07-15T00:00:00Z
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dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
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dc.identifier.uri.fl_str_mv https://hdl.handle.net/10216/160053
TID:203858565
url https://hdl.handle.net/10216/160053
identifier_str_mv TID:203858565
dc.language.iso.fl_str_mv eng
language eng
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instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
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repository.mail.fl_str_mv info@rcaap.pt
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