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Method to Foster Intelligent Processes Automation into an Organization

Bibliographic Details
Main Author: Cardoso, Afonso Pires de Matos Gomes
Publication Date: 2021
Format: Master thesis
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/125982
Summary: Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
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spelling Method to Foster Intelligent Processes Automation into an OrganizationAutomationWorkflowRobotic Process AutomationArtificial IntelligenceIntelligent Process AutomationCognitive TechnologyDissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementThe present dissertation introduces a framework for process automation with the purpose of making them intelligent, in order to increase consistency, optimize execution-time and free workers from low value-added tasks. Foster Intelligent Processes Automation into an Organization is a topic that remains underdeveloped today. Being a relatively recent topic, intelligent process automation may be known as an extension of automated processes “on steroids”. The main objective of this project is to propose a method to find and promote Intelligent Automation to a target process, providing a walkthrough guideline, so organizations can identify, assess, and design a process of converting current processes into intelligent automated processes. In order to evaluate the proposed framework, a case study is presented, and a set of interviews was carried out with two groups: an academic group and a group of agents who manage processes in an organization.Santos, Vitor Manuel Pereira Duarte dosRUNCardoso, Afonso Pires de Matos Gomes2021-10-12T14:16:27Z2021-10-082021-10-08T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisapplication/pdfhttp://hdl.handle.net/10362/125982TID:202776417enginfo:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-22T17:56:39Zoai:run.unl.pt:10362/125982Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:27:45.266223Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv Method to Foster Intelligent Processes Automation into an Organization
title Method to Foster Intelligent Processes Automation into an Organization
spellingShingle Method to Foster Intelligent Processes Automation into an Organization
Cardoso, Afonso Pires de Matos Gomes
Automation
Workflow
Robotic Process Automation
Artificial Intelligence
Intelligent Process Automation
Cognitive Technology
title_short Method to Foster Intelligent Processes Automation into an Organization
title_full Method to Foster Intelligent Processes Automation into an Organization
title_fullStr Method to Foster Intelligent Processes Automation into an Organization
title_full_unstemmed Method to Foster Intelligent Processes Automation into an Organization
title_sort Method to Foster Intelligent Processes Automation into an Organization
author Cardoso, Afonso Pires de Matos Gomes
author_facet Cardoso, Afonso Pires de Matos Gomes
author_role author
dc.contributor.none.fl_str_mv Santos, Vitor Manuel Pereira Duarte dos
RUN
dc.contributor.author.fl_str_mv Cardoso, Afonso Pires de Matos Gomes
dc.subject.por.fl_str_mv Automation
Workflow
Robotic Process Automation
Artificial Intelligence
Intelligent Process Automation
Cognitive Technology
topic Automation
Workflow
Robotic Process Automation
Artificial Intelligence
Intelligent Process Automation
Cognitive Technology
description Dissertation presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies Management
publishDate 2021
dc.date.none.fl_str_mv 2021-10-12T14:16:27Z
2021-10-08
2021-10-08T00:00:00Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
format masterThesis
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/125982
TID:202776417
url http://hdl.handle.net/10362/125982
identifier_str_mv TID:202776417
dc.language.iso.fl_str_mv eng
language eng
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
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reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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