EFQM model implementation in a Portuguese Higher Education Institution

Bibliographic Details
Main Author: Santos, Ricardo Simões
Publication Date: 2019
Other Authors: Abreu, António João Pina Da Costa Feliciano
Format: Article
Language: eng
Source: Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
Download full: http://hdl.handle.net/10362/104542
Summary: This is a project funded by the European Commission and the US under the Atlantis program, which aims to develop various tools based on the EFQM model and applied in the context of HEI.
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network_name_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
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spelling EFQM model implementation in a Portuguese Higher Education InstitutionContinuous ImprovingEFQMHigher EducationQuality ManagementEnvironmental EngineeringCivil and Structural EngineeringMaterials Science(all)Aerospace EngineeringMechanical EngineeringElectrical and Electronic EngineeringThis is a project funded by the European Commission and the US under the Atlantis program, which aims to develop various tools based on the EFQM model and applied in the context of HEI.Education sector, and particularly, Higher Education Institutions (HEI), is nowadays an increasingly competitive sector, where the HEI's success, relies on stakeholder's recognition, along with their capacity to attract funding, to achieve sustainability. To attends such demands, HEI tends to incorporate into their strategy, Internal Quality Assurance Systems (IQAS). Additionally, and according to some works, existed on literature, HEI should follows a logic of continuous improvement, through the services provided to their stakeholders, where EFQM (European Foundation for Quality Management) model, arises as an alternative solution to be considered. However, and although the success achieved with this model on private sector, there are no certainties about the results of their implementation in HEI, since some of the adopted models have a set of techniques based on theories, sometimes incompatible within HEI nature. Therefore, and by using the case study methodology, it is intended to analyze the feasibility of an IQAS implementation, based on the EFQM model, in an Engineering School in Portugal. For this purpose, they are identified some advantages and difficulties found within its implementation, as well as ways to overcome them, contributing therefore with some answers for a better EFQM implementation into a HEI in general.UNINOVA-Instituto de Desenvolvimento de Novas TecnologiasCTS - Centro de Tecnologia e SistemasRUNSantos, Ricardo SimõesAbreu, António João Pina Da Costa Feliciano2020-09-22T22:15:23Z2019-03-262019-03-26T00:00:00Zinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/article10application/pdfhttp://hdl.handle.net/10362/104542engPURE: 18764996https://doi.org/10.1515/eng-2019-0012info:eu-repo/semantics/openAccessreponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiainstacron:RCAAP2024-05-22T17:47:42Zoai:run.unl.pt:10362/104542Portal AgregadorONGhttps://www.rcaap.pt/oai/openaireinfo@rcaap.ptopendoar:https://opendoar.ac.uk/repository/71602025-05-28T17:18:51.392797Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologiafalse
dc.title.none.fl_str_mv EFQM model implementation in a Portuguese Higher Education Institution
title EFQM model implementation in a Portuguese Higher Education Institution
spellingShingle EFQM model implementation in a Portuguese Higher Education Institution
Santos, Ricardo Simões
Continuous Improving
EFQM
Higher Education
Quality Management
Environmental Engineering
Civil and Structural Engineering
Materials Science(all)
Aerospace Engineering
Mechanical Engineering
Electrical and Electronic Engineering
title_short EFQM model implementation in a Portuguese Higher Education Institution
title_full EFQM model implementation in a Portuguese Higher Education Institution
title_fullStr EFQM model implementation in a Portuguese Higher Education Institution
title_full_unstemmed EFQM model implementation in a Portuguese Higher Education Institution
title_sort EFQM model implementation in a Portuguese Higher Education Institution
author Santos, Ricardo Simões
author_facet Santos, Ricardo Simões
Abreu, António João Pina Da Costa Feliciano
author_role author
author2 Abreu, António João Pina Da Costa Feliciano
author2_role author
dc.contributor.none.fl_str_mv UNINOVA-Instituto de Desenvolvimento de Novas Tecnologias
CTS - Centro de Tecnologia e Sistemas
RUN
dc.contributor.author.fl_str_mv Santos, Ricardo Simões
Abreu, António João Pina Da Costa Feliciano
dc.subject.por.fl_str_mv Continuous Improving
EFQM
Higher Education
Quality Management
Environmental Engineering
Civil and Structural Engineering
Materials Science(all)
Aerospace Engineering
Mechanical Engineering
Electrical and Electronic Engineering
topic Continuous Improving
EFQM
Higher Education
Quality Management
Environmental Engineering
Civil and Structural Engineering
Materials Science(all)
Aerospace Engineering
Mechanical Engineering
Electrical and Electronic Engineering
description This is a project funded by the European Commission and the US under the Atlantis program, which aims to develop various tools based on the EFQM model and applied in the context of HEI.
publishDate 2019
dc.date.none.fl_str_mv 2019-03-26
2019-03-26T00:00:00Z
2020-09-22T22:15:23Z
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/article
format article
status_str publishedVersion
dc.identifier.uri.fl_str_mv http://hdl.handle.net/10362/104542
url http://hdl.handle.net/10362/104542
dc.language.iso.fl_str_mv eng
language eng
dc.relation.none.fl_str_mv PURE: 18764996
https://doi.org/10.1515/eng-2019-0012
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv 10
application/pdf
dc.source.none.fl_str_mv reponame:Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
instname:FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron:RCAAP
instname_str FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
instacron_str RCAAP
institution RCAAP
reponame_str Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
collection Repositórios Científicos de Acesso Aberto de Portugal (RCAAP)
repository.name.fl_str_mv Repositórios Científicos de Acesso Aberto de Portugal (RCAAP) - FCCN, serviços digitais da FCT – Fundação para a Ciência e a Tecnologia
repository.mail.fl_str_mv info@rcaap.pt
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