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"quality assessment models." » "health assessment models." (Expandir a busca), "quality assessment model." (Expandir a busca), "quality assessment process." (Expandir a busca), "quality assessment tool." (Expandir a busca)
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Assuntos:
“...quality assessment models....”
Uma análise dos serviços públicos eletrônicos sob a ótica dos gestores públicos e dos usuários
Dissertação