O setor de telefonia móvel: aspectos da regulação e da concorrência na tutela e participação do usuário do serviço de telefonia móvel

• Ano de defesa: 2015
• Autor(a) principal: Bergo, Luciana Laurindo [UNESP]
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Estadual Paulista (Unesp)
• Palavras-chave em Português: Direito público; Sistemas de comunicação movel - Participação do cidadão; Telefonia celular - Aspectos jurídicos; Políticas públicas (Direito internacional público); Concorrência - Aspectos jurídicos; Telecomunicações - Legislação
• Link de acesso: http://hdl.handle.net/11449/138508; http://www.athena.biblioteca.unesp.br/exlibris/bd/cathedra/02-05-2016/000864595.pdf

The current work analyses the mobile telephony user tutelage and participation in the regulatory process. It is known that the structure of the telecommunications market in Brazil is the0 result of combination of government policies guided by the Constitution and by the Law n. 9.472/97, known as the General Telecommunications Law - (LGT). The main contribution of LGT was the inclusion of competition among providers of telephone services and the creation of a regulatory agency, the National Telecommunications Agency. This serves to balance the interests of users, providers of mobile telephony services and the state itself. Therefore, users of mobile services participation in the formulation of public policies for the mobile sector is essential in order to pressure the regulatory agency to ensure quality of services, the user's choice of power and low tariff. To this end, we will study regulation and competition institutes, considering user consumer tutelage by the State and user participation in the regulatory process. The methodology used for this purpose was combined with theoretical analysis of laws, decrees, resolutions, court judgments and empirical data