Documentos eletrônicos na administração pública: desenvolvimento de protótipo para ofício e memorando digital

• Ano de defesa: 2016
• Autor(a) principal: Higa, Regiane Suemy [UNIFESP]
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de São Paulo (UNIFESP)
• Palavras-chave em Português: Electronic document; Prototype; Electronic document management; Public administration; Ophthalmology management; Documento eletrônico; Protótipo; Gestão de documentos eletrônicos; Administração pública; Gestão oftalmologia
• Link de acesso: https://sucupira.capes.gov.br/sucupira/public/consultas/coleta/trabalhoConclusao/viewTrabalhoConclusao.jsf?popup=true&id_trabalho=4109993; https://repositorio.unifesp.br/handle/11600/46718

The use of documents and media in paper format is a common practice, especially in public institutions. As a result, there is a lack of storage space, formatting and standardization of information. The loss of documents and the slow progress of cases considerably affects the constitutional principle of efficiency of public administration. The high costs in paper use and environmental degradation are also factors that impact the economy and sustainability. This study aims to develop a proposal for a computerized system to improve the quality, flexibility, practicality, safety, communication, access, storage and organization of information between departments, favoring a functional virtual environment and thus significantly reduce document printing. Thus, in order to develop the proposal was designed a prototype based on analysis techniques and systems development, as well as documentary studies of successful systems already successfully deployed in other public institutions.