Priori - Aplicativo De Gestão De Filas De Pacientes Para Cirurgia Plástica

• Ano de defesa: 2018
• Autor(a) principal: Guimaraes, Guilherme De Castro Greco [UNIFESP]
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de São Paulo (UNIFESP)
• Palavras-chave em Português: Plastic Surgery; Design Thinking; Priorities; App; Cirurgia Plástica; Prioridades Em Saúde; Aplicativos Móveis
• Link de acesso: https://sucupira.capes.gov.br/sucupira/public/consultas/coleta/trabalhoConclusao/viewTrabalhoConclusao.jsf?popup=true&id_trabalho=6295301; https://repositorio.unifesp.br/handle/11600/52605

Introduction: In the Brazilian Health System - SUS, patients are treated in poorly structured institutions that doesn’t meet their psychosocial needs and health demands. They often have to wait in long queues and wait for elective surgeries , with no method of determining priorities and flow sequence for surgeries of these patients. Objective: Develop a patient management application for elective plastic surgery patients from Júlia Kubistchek Hospital (HJK). Method: For the development of the application, the methodology was used Design Thinking, which is divided into four phases: Discover, Define, Develop and Deliver. In the "Discover" phase, interviews and research desk were done; in the "Define" phase, queue priorities were determined; in the "Develop" phase, brainstorming sessions were held; and in the "Deliver" phase, the algorithm and application functionalities were developed. Results: A database was created and a priority algorithm to allocate patients, obeying the criteria of Brazilian legislation and the evidence obtained through Design Thinking. Developed an application for the desired functionality in collaboration with a technology company. Conclusion: PRIORI, an application to manage patient queues awaiting elective plastic surgeries in HJK, was developed.