Controle social: uma proposta de alteração metodológica para o índice de transparência pública

• Ano de defesa: 2016
• Autor(a) principal: Goulart, Sheila de Oliveira
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Santa Maria; BR; Administração; UFSM; Programa de Pós-Graduação em Administração
• Palavras-chave em Português: Transparência pública; Controle social; Metodologias de avaliação; Acesso à informação; Public sector transparency; Social control; Assessment methodologies; Information access; CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
• Link de acesso: http://repositorio.ufsm.br/handle/1/4777

The transparency in the public sector, through the information access is consolidated in the principles of democratic rights that concedes to the citizens the power to participate, suggest and supervise the government actions. Therefore, the initiatives that aim to improve the mechanism of publicizing and assessing this subject and its specificities had gain prominence in the context of fomenting the social control and the best practices of public management, as the society and the government are more aware of the importance of this subject and its potential of explaining. In this matter, this dissertation aimed to elaborate a proposition to measure the index of public transparency in order to improve it. So, for that matter, a descriptive and bibliographic research was conducted in order to support the propositions of this study. Using the internet research, it was possible to map the assessment systems and the international and national experiences about this subject, identifying the ones that had parameters related to the method of this study's object, and the experiences that were more relevant in the public sector transparency. The primary sample had 17 methods and the final one had 12, from which 9 were national and 3 were international. Then, 3 different questionnaires were elaborated with open questions that were sent through e-mail to 3 respondents in different public agencies. Each participant answered a questionnaire that was created considering a detailed methodology used by each one and with the usage of the internet research. The objective of those instruments were, firstly, to indentify other contributions about assessment tools to evaluate the public transparency that surpass what the law estabilishes and, secondly, to verify difficulties and advantages in each system. Through the method of qualitative analysis, using the application of the concept analysis technique, it was possible to describe, identify and interpretate the following categories: assessment criterions, social participation, usability and other important information and primary aspects about the best practices in public transparency. The result of the research generated a matrix to measure the index of the public transparency. Moreover, this study created a information check-list protocol, a synoptic assessment matrix and a scale of result's categorization. Therefore, it was possible to make a specific diagnose about criterions and subcriterions of the methodology. In conclusion, it may be said that the improvement of the tools for evaluation and supervision of public resources appplication will make possible to increase the government transparency in order to strenghten the democracy and to foment the social control.