A gestão documental em Medicina Veterinária: o pioneirismo do Hospital Veterinário Dr. Vicente Borelli

• Ano de defesa: 2021
• Autor(a) principal: Santos, Débora Cristina dos
• Orientador(a): Bari, Valéria Aparecida
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Programa de Pós-Graduação: Pós-Graduação em Ciência da Informação
• Palavras-chave em Português: Gestão documental; Arquivo médico veterinário; Informação médica veterinária; Prontuário médico veterinário; Prontuário eletrônico veterinário
• Palavras-chave em Inglês: Document management; Veterinary medical record; Electronic veterinary record; Veterinary medical information
• Área do conhecimento CNPq: CIENCIAS SOCIAIS APLICADAS::CIENCIA DA INFORMACAO
• Link de acesso: https://ri.ufs.br/jspui/handle/riufs/15050

The Document Management process is an indispensable tool for Information and Knowledge Management and for Electronic Document Management. The latter, as a storage support, is aimed at the document, as it is a technology that provides a means to easily generate, control, store, share and retrieve information from documents. For this, the objective was to intervene in the Document Management (GD) processes of the Veterinary Medical Archive of Hospital Vicente Borelli (AHVB), with a view to safeguarding and retrieving information for the user. Specifically, implement methodologies and measures for the physical ordering of the Veterinary Patient Record (PP-VET), composed with digitization and migration to the Electronic Veterinary Patient Record (PEP-VET); Implement methodologies and measures for training and implementation of an organizational culture consistent with the use and informational flows of PEP-VET, as well as Information and Knowledge Management (GIC) perfectly incorporated into the pedagogical practices of Veterinary Medicine (VM) and outpatient care and the animal patient's clinic. For this, in the methodology, the methodological procedures and applied methods and data collection instruments used were used. In the diagnosis and analysis of the research social environment, the institution that was the research environment was characterized, presenting its history and the analysis of the SWOT matrix, where its strengths and weaknesses are inserted. The results of the intervention and discussion, where the results of the data collected through a closed questionnaire to the three participating groups and the unfolding of the action plan are presented. Finally, the final considerations, where the researcher's impressions, observations and suggestions were highlighted. For this, there was an intervention in the Document Management (GD) processes, with a view to safeguarding and systematizing document information, so that it was possible to measure the existing documents in the archive and organize the organization in accordance with the legislation and the competent bodies such as CONARQ, separating the documents referring to the PP-VET, the organization and standardization of medical records for migration to the PEP-VET. It was considered that the specialized intervention, successfully developed, contributed to the great improvement in the retrieval of veterinary medical information, as well as contributed to the discussion about the pioneering veterinary medical archive.