Política de gestão de documentos na Coordenação Geral de Protocolo e Arquivo do Instituto Federal de Sergipe : documento-metodológico de adoção universal nos fundos documentais custodiados

• Ano de defesa: 2021
• Autor(a) principal: Silva, Manuela do Nascimento
• Orientador(a): Bari, Valéria Aparecida
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Programa de Pós-Graduação: Pós-Graduação em Ciência da Informação
• Palavras-chave em Português: Gestão documental; Institutos federais; Arquivologia; Arquivo; Acervo documental
• Palavras-chave em Inglês: Document management; Archive; Federal institutes; Documentary collection; Archival science
• Área do conhecimento CNPq: CIENCIAS SOCIAIS APLICADAS::CIENCIA DA INFORMACAO
• Link de acesso: https://ri.ufs.br/jspui/handle/riufs/14590

The application of Information and Knowledge Management in current organizations is a basic resource, with which it is possible to identify the sources of information, services and semantic information products, as well as information flows. This paper discusses the specialized intervention in the management of documentary collections belonging to the funds of the Federal Institute of Sergipe, through the General Coordination of Protocol and Archive. The management measure aimed to implement document management, based on the process management methodology, for lower cost and more effective management, control, standardization, evaluation and systematization of documents for later disposal and / or collection of documents. With the research of a qualitative approach of a descriptive nature, which had bibliographic research as technical procedures, which encompasses the area of Archivology, more precisely the document management, and the Administration, with process management, with subsequent planning and application of an action plan and product development manager. The researcher, aligned with action research, reflected on the institution's document management processes. In a collective and collaborative way with the team of the General Coordination of Protocol and Archive, we sought to standardize the sets of activities carried out, in an interconnected and related way, during the document management. In this sense, the Document Management Policy of the Federal Institute of Sergipe was developed, an instrument responsible for instituting the standardization and standardization of the work processes that are essential for the organization and recovery of archival documents, in compliance with the legislation that regulates it. In addition to the Document Management Program of the Federal Institute of Sergipe, which enables access to information from reliable and secure sources according to the individual or institution's need, transforming it into new organizational knowledge. Using the fundamentals of management by process, the general procedures of document management were constituted, composed of its governance system, model and value chain, mapping and modeling of processes, together with the instruments and tools used for the applicability of management and work instructions. It concludes that the process management methodology should be the subsidy for the implementation of document management at the Federal Institute of Sergipe, in a systemic perspective, in order to track document flows, in favor of rationalization and economy, support to decision making, in addition to transparency and access to information.