A Relação entre a saúde organizacional e a Síndrome de Burnout

• Ano de defesa: 2003
• Autor(a) principal: Dantas, Etienne Andrade de Medeiros
• Orientador(a): Borges, Lívia de Oliveira
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal do Rio Grande do Norte
• Programa de Pós-Graduação: Programa de Pós-Graduação em Psicologia
• Departamento: Psicologia, Sociedade e Qualidade de Vida
• País: BR
• Palavras-chave em Português: Saúde organizacional; Síndrome de burnout; Escolas; Hospitais; Análise de conteúdo; Comparação de médias
• Palavras-chave em Inglês: Organizational health; Syndrome of burnout; Schools; Hospitals; Content analysis; Average comparisons
• Área do conhecimento CNPq: CNPQ::CIENCIAS HUMANAS::PSICOLOGIA
• Link de acesso: https://repositorio.ufrn.br/jspui/handle/123456789/17443

We studied about the organizational health and the syndrome of burnout in professionals of the education and health field, with the objective of establishing a connection between those two constructs. This research was realized in three public schools and in three hospitals, two publics and one from the military. We obtained 168 valid questionnaires for investigation about the syndrome of burnout, being 83 in the hospitals and 85 in the schools, among the questionnaires given in those two organizations. Worked with accidental sample, although it was decided the professional proportions, with the objective of reproducing the population characteristics. In the schools the sample was planned with the teachers. In the hospitals the sample was planned with doctors, nurses and nurse assistants, nutritionists, psychologists, dentists and social assistants. To assure the syndrome of burnout, it was used the Maslach Burnout Inventory (MBI), followed with social demographic information. We used semi-structured interviews, based in the indicators, with the organizations key persons, directors, coordinators, and people involved in the human resources department, for research about the organizational health. Only among the hospitals were found significant statistics differences between the scores of factors and the incidence of burnout. Besides that, it was observed as well that it is possible to establish a connection between the organizational health and the syndrome of burnout, this research main objective