Percepção dos servidores do fisco estadual na adoção do Sigecap: um estudo na escola de administração tributária da secretaria de estado da receita da Paraíba

• Ano de defesa: 2014
• Autor(a) principal: Brito, Cleber Soares de
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal da Paraí­ba; BR; Educação; Programa de Pós-Graduação em Mestrado em Gestão de Organizações Aprendentes; UFPB
• Palavras-chave em Português: Sistemas de Informação; Modelo de aceitação de tecnologia; SIGECAP; Servidor Público; Information Systems; Technology Acceptance Model; Públic Server; CIENCIAS HUMANAS::EDUCACAO
• Link de acesso: https://repositorio.ufpb.br/jspui/handle/tede/5917

This research aims to identify the State Department of Revenue employees acceptance in relation to the adoption SIGECAP. To check the acceptance or this system it was applied the Technology Acceptance Model (TAM). The research is characterized as being exploratory and descriptive with data collection conducted through a user survey. As a result, it was possible to verify that the SIGECAP is easy to use, according to the obtained results, the perceived ease of use has led the largest percentage (37.33%) of data variability. The second factor (use intention) explains 11.99% of the data, the third factor (perceived utility) explains 8.26% of the data, the fourth factor (external variable) explains 6.071% of the data structure and the fifth factor (Hardware Resources) obtained 5.73%. Future research is required to investigate possible digital limitations and also the interrelationships involving servers that have not master the IT resources and those who do not know the SIGECAP.