A informação como instrumento de promoção da segurança no trabalho em uma empresa siderúrgica

• Ano de defesa: 2000
• Autor(a) principal: Ari Ferreira Drumond
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Minas Gerais; UFMG
• Palavras-chave em Português: Produtos e serviços de informação; Ciência de informação; Gestão da informação e do conhecimento; Conhecimento organizacional; Mannesmann S A Medidas de segurança; Serviços de informação Medidas de segurança; Serviços de informação Avaliação; Gerenciamento da informação Estudo de caso
• Link de acesso: http://hdl.handle.net/1843/LHLS-69URR3

The study identifies information products and services used as resources for the work safety and how these instruments are evaluated by their users in terms of their quality and contribution for the reduction of work-related accidents. The literature review focuses on the most important contextual elements of work safety in Brazil and in the companies as well as the most relevant concepts related to information and knowledge, their use in organizations, and especially their role in the work safety promotion. The field study was exploratory in nature and took place at Mannesmann S. A., a steel company located in the State of Minas Gerais, Brazil. A sample of two hundred and forty employees were surveyed with the use of interviews and questionnaires. All of these employees were exposed to potential work-related hazards in addition to their active role as information agents. The study describes the information behavior of these employees, their opinions relative to the relation between work-related accidents, as well as their assessment about the quality and effectiveness of the information products and services used by the company .