O absenteísmo-doença da equipe de enfermagem de um hospital universitário

Detalhes bibliográficos
Ano de defesa: 2014
Autor(a) principal: Marques, Divina de Oliveira lattes
Orientador(a): Oliveira, Ênio Chaves de lattes
Banca de defesa: Pereira, Milca Severino, Barbosa, Maria Alves, Coelho, Maria Alice, Vila, Vanessa da Silva Carvalho, Oliveira, Ênio Chaves de
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Federal de Goiás
Programa de Pós-Graduação: Programa de Pós-graduação em Ciências da Saúde (FM)
Departamento: Faculdade de Medicina - FM (RG)
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: http://repositorio.bc.ufg.br/tede/handle/tede/3424
Resumo: Introduction: Unplanned absenteeism negatively affects the institutional routine in different ways, representing a complex administrative problem. Objective: to analyze absenteeism due to illness among the nursing staff of a university hospital. Methodology: a retrospective study with a quantitative approach, conducted in a university hospital, located in Goiania, Goias, Brazil, for the period 2008 to 2012. Data collection used a script, developed based on the records of workers. The study sample consisted of all employees of the nursing team, belonging to the permanent staff of the institution, who were absent from work with medical justification. Data were collected in conjunction with the workers’ employment records. Results: we identified 1574 medical justification certificates, it was found a majority of certificates involving diseases of the musculoskeletal system (19.7%), followed by mental and behavioral disorders (18.0%), as the most frequent causes of absenteeism. Regarding the professional category, the nurse technicians had the highest number of certificates. The services with the highest number of certificates were: outpatient with 201 reports (12.8%), followed by the Medical Clinic with 177 (11.2%) and Emergency with 143 (9.1%). Conclusion: the study concludes that absenteeism related to illness affects the operation of the health service, directly affecting the nursing staff and patients, resulting in work overload, and consequently hindering nursing care. It is necessary to adopt preventive and curative measures to decrease absences of employees of the nursing staff due to illness as well as increase their level of job satisfaction, with the goal of more human nursing care and a reduction in institutional and public spending.