Sinfonia: Uma abordagem colaborativa e flexível para modelagem e execução de processos de négocios

• Ano de defesa: 2011
• Autor(a) principal: LOJA, Luiz Fernando Batista
• Orientador(a): OLIVEIRA, Juliano Lopes de
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal de Goiás
• Programa de Pós-Graduação: Mestrado em Ciência da Computação
• Departamento: Ciências Exatas e da Terra - Ciências da Computação
• País: BR
• Palavras-chave em Português: Processo de negócio; workflow; BPMS; gerência de processos; WfMS; 1. Sinfonia-Arquitetura de Software 2. Worflow 3. Processo de Negócios 4. BPMS-Softwares
• Palavras-chave em Inglês: business process; BPMS; workflow; business process management; BPM; WfMS
• Área do conhecimento CNPq: CNPQ::CIENCIAS EXATAS E DA TERRA::CIENCIA DA COMPUTACAO
• Link de acesso: http://repositorio.bc.ufg.br/tede/handle/tde/507

To offer products and services, organizations need to execute business processes. The effectiveness of these processes is critical to the success of any organization. For this reason, there have been major efforts to develop techniques and tools aimed at the improvement of business processes. One of the results of these efforts are the BPMS ( textit Business Process Management Systems), software that help to define, analyze, and manage business processes. Although there are many BPMS available, current systems only provide support for running a limited set of processes. Notably, BPMS do not allow the execution of flexible processes, restricting its operations to defined processes. In addition, they do not provide a collaborative environment for process modeling. This paper presents a software architecture for management of business processes that overcomes these limitations of current BPMS. The architecture was used to implement a software tool called Sinfonia which includes a metamodel for business processes, a process execution engine and a graphical process modeler. The innovative aspects of the proposals of this work include features such as support for defining and implementing flexible processes, such as empirical and textit adhoc processes, and support for modeling collaborative processes. Sinfonia has enough expressive power to define and implement key business process standards described in the literature. The ability of this tool to express flexible processes and to promote collaboration in the modeling of business processes were evaluated in an experiment involving fourteen participants. The results of this experiment provide evidence that Sinfonia contributes to the evolution of BPMS.