DIAGNÓSTICO E PROPOSTA DE MELHORIA DE PLANEJAMENTO E CONTROLE DA PRODUÇÃO: ESTUDO DE CASO EM INDÚSTRIA FARMACÊUTICA

• Ano de defesa: 2009
• Autor(a) principal: Coelho, Frederico Bazarello
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Programa de Pós-graduação em Sistemas de Gestão; Segurança do Trabalho, Meio-ambiente, Gestão pela Qualidade Total
• Palavras-chave em Português: PCP; Gestão Estratégica da Produção; Indicadores de desempenho; DMAIC; PPC; Production Strategy Management; Performance indicators; CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO
• Link de acesso: https://app.uff.br/riuff/handle/1/18908

This dissertation has tried to diagnose the production planning and control system in a pharmaceutical industry, to propose and apply PPC manufacturing improvement performance. The DMAIC was used as a mean to identify improvement opportunities and resolve problems as it was a disseminated concept in the company. The research was the literature review and the study of the case. Throughout the search, metrics were selected and monitored, analyzing a superior result in manufacturing tasks after the implemented improvement. The conclusions point to the necessity of communication outflow improvement in the company and show the benefits in the process indicators use for PPC area, to ensure the external customer satisfaction.