Análise do setor de telefonia fixa brasileiro no período pós-privatização de 1998-2003

Detalhes bibliográficos
Ano de defesa: 2005
Autor(a) principal: Fernandes, Alexandre Bezerra
Orientador(a): Não Informado pela instituição
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Programa de Pós-graduação em Engenharia de Produção
Estratégia-Apoio Logístico-Tecnologia e Trabalho
Programa de Pós-Graduação: Não Informado pela instituição
Departamento: Não Informado pela instituição
País: Não Informado pela instituição
Palavras-chave em Português:
Link de acesso: https://app.uff.br/riuff/handle/1/18110
Resumo: After the privatization of the Brazilian telecommunications companies in 1998, there were several significant changes in this sector, regarding not only the fixed and mobile telecommunications service providers but the technology suppliers as well. With new laws for the sector the Lei Mínima , the Plano Geral de Outorgas and the Lei Geral das Telecomunicações and the new positioning of the government as a regulation entity via ANATEL, the subscribers are now fully served by a private market. On the other hand, the former public companies from the Telebrás system are now looking for these users, fighting against the new companies called espelho and espelhinhos . After so many changes in a short period of time, it is necessary to analyze if this new model for the telecommunications sector was really effective for both parties: the companies and the subscribers. A brief historical analysis of the recent Brazilian telecommunications is mandatory in order to better comprehend the model used so far and why a new model was deployed by the privatization. The financial reports of the most important service providers of the Public Switched Telephony Network Telemar, Telefonica, Brasil Telecom and Embratel were analyzed as well. Besides them, the current telephony indicators of the period posprivatization from 1998 to 2003 were checked in other to measure the satisfaction of the users with the new services provided by this new model