Análise do setor de telefonia fixa brasileiro no período pós-privatização de 1998-2003

• Ano de defesa: 2005
• Autor(a) principal: Fernandes, Alexandre Bezerra
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Programa de Pós-graduação em Engenharia de Produção; Estratégia-Apoio Logístico-Tecnologia e Trabalho
• Palavras-chave em Português: Engenharia de produção; Telecomunicações; Privatização; Análise econômica; Telefonia; Telecomunication; Privatization; Economic analyses; Telephony; CNPQ::ENGENHARIAS::ENGENHARIA DE PRODUCAO
• Link de acesso: https://app.uff.br/riuff/handle/1/18110

After the privatization of the Brazilian telecommunications companies in 1998, there were several significant changes in this sector, regarding not only the fixed and mobile telecommunications service providers but the technology suppliers as well. With new laws for the sector the Lei Mínima , the Plano Geral de Outorgas and the Lei Geral das Telecomunicações and the new positioning of the government as a regulation entity via ANATEL, the subscribers are now fully served by a private market. On the other hand, the former public companies from the Telebrás system are now looking for these users, fighting against the new companies called espelho and espelhinhos . After so many changes in a short period of time, it is necessary to analyze if this new model for the telecommunications sector was really effective for both parties: the companies and the subscribers. A brief historical analysis of the recent Brazilian telecommunications is mandatory in order to better comprehend the model used so far and why a new model was deployed by the privatization. The financial reports of the most important service providers of the Public Switched Telephony Network Telemar, Telefonica, Brasil Telecom and Embratel were analyzed as well. Besides them, the current telephony indicators of the period posprivatization from 1998 to 2003 were checked in other to measure the satisfaction of the users with the new services provided by this new model