Estrutura de atividades operacionais para as organizações de catadores de materiais recicláveis : matriz de prioridades

• Ano de defesa: 2018
• Autor(a) principal: Lessa, Sarina Francisca de Assis
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal do Espírito Santo; BR; Mestrado Profissional em Engenharia e Desenvolvimento Sustentável; Centro Tecnológico; UFES; Programa de Pós-Graduação em Engenharia e Desenvolvimento Sustentável
• Palavras-chave em Português: Recyclable and reusable material collector organizations; Recycling chain operational activities; Market efficiency influencing criteria; Analytic hierarchy process; Organizações de catadores de materiais recicláveis e reutilizáveis; Atividades operacionais da cadeia de reciclagem; Critérios Influenciadores de Eficiência de Mercado; Gestão integrada de resíduos sólidos; Coleta seletiva de lixo; Coletores de materiais recicláveis; Engenharia Sanitária; 628
• Link de acesso: http://repositorio.ufes.br/handle/10/10904

With the sanction of the National Solid Waste Policy, the Organizations of Recyclable and Reusable Material Collectors (OCMR) have been formally inserted into the integrated management of solid urban waste. However, due to the social and economic situation of waste pickers, the CMOs have performed inefficiently their Recycling Chain Operating Activities (AOCR) due to dysfunctions in various areas of the business. In order for CMOs to strategically position themselves in the recycling market by networking, they need to have a standardized production language. Thus, the objective was to propose the organization of AOCRs, hierarchical according to Brazilian criteria influencing market efficiency (ICES). The methodology used bibliographic research and consulted 80 Brazilian specialists for ICES validation. An exploratory survey, multicriteria analysis of the Analytic Hierarchy Process (AHP) was used for hierarchy of AOCR and Focus Group meetings in 6 regions of Espírito Santo with 124 representatives of CMOs and public authorities. As a result, ICES has been identified as "ability to receive and process recyclable material", "being organized with self-management", "ease of implementation of production steps", "support of public authority and development entity", "ability to compete in market "and" capacity to add value to the product ", listed in descending order of importance. It can be seen that the three most important criteria are directly related to the infrastructure, equipment and self-management of the business, confirming the hypotheses described in the literature consulted. With regard to the total of the 74 AOCRs, 13% were classified as fully performed, 49% as partially performed and 38% as unrealized. Regarding the execution method, 72% of them were classified for execution in the form of a process, against 22% for the project and 6% for the operation. The activities of "Planning and aligning supply chain resources", "Acquiring raw material" and "Planning and managing customer service operations" were among the top 10 activities (TOP10) with the highest degree of importance for all Espírito Santo regions.