De passiva a proativa : uma abordagem da atitude frente à avaliação de desempenho na administração pública - o caso do IFES campus Linhares

• Ano de defesa: 2015
• Autor(a) principal: Liberato, Midra Sian
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Federal do Espírito Santo; BR; Mestrado Profissional em Gestão Pública; Centro de Ciências Jurídicas e Econômicas; UFES; Programa de Pós-Graduação em Gestão Pública
• Palavras-chave em Português: Performance evaluation; Public administration; Attitude; Human performance; Public management; Avaliação de desempenho; Atitudes; Desempenho humano; Gestão pública; Pessoal - Avaliação; Padrões de desempenho; Administração pública; Servidores públicos - Atitudes; Administração Pública; 35
• Link de acesso: http://repositorio.ufes.br/handle/10/1559

This study deals with Performance Assessment at work in the organizational context of the IFES. The objective of this study was to investigate the attitude of managers (immediate supervisors), of technical and of administrative staff (TAE) of C, D and E career levels at IFES campus Linhares towards the Performance Evaluation used at the Institute. It allows a critical reflection on how the attitude of those involved in the Performance Assessment process influenced on the results obtained. We sought to highlight how this instrument is used at the organizations, demonstrating some existing types of evaluation in the literature. Laws, decrees and resolutions that deal with the subject in Brazil were surveyed. The participants of the research were 31 subjects belonging to technical and administrative of different career levels and 12 immediate supervisors. It is, therefore, an empirical qualitative and quantitative study relating to the Performance Evaluation used at the Federal Institute of Espírito Santo - Linhares campus. In addition to the questionnaires, empirical data were produced through documental research, realized by checking the latest applied evaluations. It was observed that the performance evaluation currently used on campus is a model similar to the graphic scale. The results showed the need for changes in the evaluation performance system and predominantly in the bureaucratic vision. For TAE, it was noticed the desire to evaluate the immediate superior and the fear of subjectivity in the evaluation. As for the immediate supervisors, it was observed there was a certain difficulty to evaluate. In both categories studied, there was dissatisfaction with the way the evaluation performance is used. The results showed mainly that the Performance Evaluation is uncritical and bias and that does not result in effective human improvement and neither in a better public service performance. Before these results, the present study sought to contribute to the advancement of other researches in the area of Public Management through a deeper reflection on the importance of attitude of managers and public servants participating in a Performance Assessment process, especially in this type