Construção e validação de um programa sobre comunicação não verbal para enfermeiros

• Ano de defesa: 1993
• Autor(a) principal: Silva, Maria Júlia Paes da
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Comunicação não Verbal; Profissionais de Enfermagem; Assistência ao Paciente; Comunicação em Saúde; Enfermeiras e Enfermeiros
• Link de acesso: http://www.repositorio.ufc.br/handle/riufc/56880

The present work is the continuation of a study of the failures of perception to nonverbal communication in nurses who do assist patients in nursing consultation. Since it is important that the studies of health care go from the diagnosis of needs to the analysis of changes occurred in the ciicntele, object of the research, after the educational program, it was built and validate a program about nonverbal communication to be utilized by the continuous educational department of the institution. The aim of this study is therefore to test a training program on nonverbal communication for nurses, to be utilized by the educational department, and to be validate in two differents moments: immediately after its utilization and. during the nurse’s practice , in order to verify the changes in the nurse’s capacity to perceive nonverbal signs in patients under nursing. consultation. The framework adapted to the understanding of the huinan being was LUFT; INGHAM (1961); to the reading of nonverbal communication the postulation is that of BIRDWHISTELL (1970), HALL (1986) and STEINBERG (1988); to legitimate the need of the present study stands the former work of the author (1989); and to justify the way in which the program was structured, approach to teaching-learning GAGNÉ (1980) principies were utilized. It was verificated that the structure given to the program, in order to be utilized by the educational department of the nursery, proved to be efficient to the immediate comprehension of the concepts involved by the students, in spite of a rate of nonverbal readings bellow the avarage performed by the experts in the field, which points to difficulties in the immediate transposition of such concepts in to practice. On the other hand, after the training program, the nurses observed in nursing consultation showed an improvement in their abilities to perceive nonverbal signs in patients. This study is one of the first in nursery training to discuss the theme of training and evaluation in the teaching of nonverbal communication, although the existing limitations exposed and discussed in it.