O comprometimento organizacional em empresas LEAN: um estudo na construção civil no Ceará

• Ano de defesa: 2013
• Autor(a) principal: Oliveira Júnior, Emmanuel Artur Róseo de
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Comprometimento organizacional; Construção civil - Ceará; Produção enxuta
• Link de acesso: http://www.repositorio.ufc.br/handle/riufc/29059

Across the world, the Lean, inspired by the Toyota Production System, has been suggesting changes in companies from many different sectors, not only in the production processes, but also in the management of these organizations, with multiple implications. This dissertation investigates the degree of adherence to the Lean model and the organizational commitment. The main objective is to study the three dimensions (affective, calculative and normative) of organizational commitment in companies in the civil construction sector in Ceará that have Lean implementation efforts in their management. It is characterized as a case study carried out by quantitative methods, which uses as a tool for data collection three questionnaires and sources of evidence provided by the companies studied. The Affective Organizational Compensation Scale (ECOA), the Normative Organizational Compensation Scale (ECON), and the Organizational Scale of Compensation (ECOC), by M.M.Siqueira (1995), constitute a set of scales developed to measure organizational commitment , Being national versions for the three bases ruled by Meyer and Allen. The questionnaires were applied in two companies from Ceará, assuming a different degree of adherence to the Lean model for each one. To identify the company with the highest degree of adherence to the model, the study has the indication of an institution with national credibility in Lean knowledge. The results represent how much the degree of adherence to the Lean interferes in the organizational commitment of the companies studied, making comparative analyzes in both. In this study, a hypothesis test was performed for two independent samples, companies A and B, and significant differences in the dimensions of the impairment were observed, observing the degree of adherence to the Lean model. There was a significant interference in the two aspects regarding the affective dimension of the organizational commitment, being more affective commitment in the company of greater degree of adherence to the Lean. For the calculative and normative dimensions, no significant impairment was observed.