Detalhes bibliográficos
Ano de defesa: |
2017 |
Autor(a) principal: |
Oliveira, Daniel Magalh??es de |
Orientador(a): |
Prado, Hercules Ant??nio do
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Banca de defesa: |
Não Informado pela instituição |
Tipo de documento: |
Dissertação
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Tipo de acesso: |
Acesso aberto |
Idioma: |
por |
Instituição de defesa: |
Universidade Cat??lica de Bras??lia
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Programa de Pós-Graduação: |
Programa Strictu Sensu em Gest??o do Conhecimento e da Tecnologia da Informa????o
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Departamento: |
Escola de Educa????o, Tecnologia e Comunica????o
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País: |
Brasil
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Palavras-chave em Português: |
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Área do conhecimento CNPq: |
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Resumo em Inglês: |
This dissertation proposes and evaluates a method to improve the requirements elicitation process, according to the needs identified in the business processes, and can support any process of surveying customer needs. For this, gaps were sought in the traditional software development processes and analyzed the points where Information Architecture could bring quality gains. The main justification for improving the requirements elicitation process was the recognition of the fact that traditional processes do not capture the full requirements of an application context. The applicability of the proposed methodology was verified by means of an action research with the requirements analysis of a software development company. In addition to the effectiveness of the method, it was also verified improvements in the quality of information previously collected by the revisitation to the client's environment. |
Link de acesso: |
https://bdtd.ucb.br:8443/jspui/handle/tede/2279
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Resumo: |
This dissertation proposes and evaluates a method to improve the requirements elicitation process, according to the needs identified in the business processes, and can support any process of surveying customer needs. For this, gaps were sought in the traditional software development processes and analyzed the points where Information Architecture could bring quality gains. The main justification for improving the requirements elicitation process was the recognition of the fact that traditional processes do not capture the full requirements of an application context. The applicability of the proposed methodology was verified by means of an action research with the requirements analysis of a software development company. In addition to the effectiveness of the method, it was also verified improvements in the quality of information previously collected by the revisitation to the client's environment. |