Implica????es entre cultura organizacional e governan??a de tecnologia da informa????o: um estudo em uma empresa do Governo do Distrito Federal

Detalhes bibliográficos
Ano de defesa: 2016
Autor(a) principal: Rebou??as, Marly Saliba
Orientador(a): Hedler, Helga C. lattes
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Cat??lica de Bras??lia
Programa de Pós-Graduação: Programa Strictu Sensu em Gest??o do Conhecimento e da Tecnologia da Informa????o
Departamento: Escola de Educa????o, Tecnologia e Comunica????o
País: Brasil
Palavras-chave em Português:
Área do conhecimento CNPq:
Resumo em Inglês: The objective of this research was to identify the influence of organizational culture on IT governance, considering the perception of professionals working in the management of IT. As a theoretical framework used to approach the organizational culture in the cultural approach of Janssen, Luciano, Testa (2013). As for the methodology, the approach was exploratory, using the interview and content analysis. The results indicated that the group searched the Company Studied realizes that the GTI model element is not implemented as planned and understand which are the liability faced structure, but there is confusion regarding the person responsible for the area or unit. The processes are perceived problems with most of the opinions and relationships of GTI culture is results-oriented and this affects the structure; predominates in the group's vision guidance for collectivism influencing structure and relationships. They realize that culture is short term and that this influences the processes, despite the long-term plans provided. They understand that the guidance for standards and relationships is not much then, although there are documents that define roles and responsibilities, actors and processes. The limitations of the study and suggestions for future studies were presenting.
Link de acesso: https://bdtd.ucb.br:8443/jspui/handle/tede/2120
Resumo: The objective of this research was to identify the influence of organizational culture on IT governance, considering the perception of professionals working in the management of IT. As a theoretical framework used to approach the organizational culture in the cultural approach of Janssen, Luciano, Testa (2013). As for the methodology, the approach was exploratory, using the interview and content analysis. The results indicated that the group searched the Company Studied realizes that the GTI model element is not implemented as planned and understand which are the liability faced structure, but there is confusion regarding the person responsible for the area or unit. The processes are perceived problems with most of the opinions and relationships of GTI culture is results-oriented and this affects the structure; predominates in the group's vision guidance for collectivism influencing structure and relationships. They realize that culture is short term and that this influences the processes, despite the long-term plans provided. They understand that the guidance for standards and relationships is not much then, although there are documents that define roles and responsibilities, actors and processes. The limitations of the study and suggestions for future studies were presenting.