Uma abordagem heurística para o problema de roteamento de veículos com designação de entregadores extras

Detalhes bibliográficos
Ano de defesa: 2010
Autor(a) principal: Ferreira, Vanessa de Oliveira
Orientador(a): Pureza, Vitória Maria Miranda lattes
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Federal de São Carlos
Programa de Pós-Graduação: Programa de Pós-Graduação em Engenharia de Produção - PPGEP
Departamento: Não Informado pela instituição
País: BR
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: https://repositorio.ufscar.br/handle/ufscar/3649
Resumo: The pursuit of excellence in customer service drives companies to investigate strategies that help to produce satisfactory solutions to the market, as is the case of beverage companies. One of the obstacles faced by this sector is the difficulty in distributing the demanded products within regular working hours due to long service times in each demand site. An alternative for reducing violations of route time consists in including the assignment of extra deliverymen to the usual routing and scheduling decisions. Such treatment is hardly often explored in the literature and it was not found any evidence of commercial softwares that consider it. In this sense, the current work addresses the Vehicle Routing Problem with the assignment of extra deliverymen, with the aim of generating routes in which the number of unserved clients in regular working hours is minimized. To this end, we propose an extension of Clarke and Wright heuristic. The proposed extension is applied to sets of examples generated based on classic instances of Solomon (1987) and Christofides et al. (1979). The results of the application are compared to those provided by the heuristic of Clarke and Wright according to a set of performance criteria.