Análise da percepção dos gerentes de crédito imobiliário para investigar as formas de exercício do poder nas organizações

Detalhes bibliográficos
Ano de defesa: 2008
Autor(a) principal: Terassovich, Antonio Paulo Lage lattes
Orientador(a): Amorim, Maria Cristina Sanches
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Pontifícia Universidade Católica de São Paulo
Programa de Pós-Graduação: Programa de Estudos Pós-Graduados em Administração
Departamento: Faculdade de Economia, Administração, Contábeis e Atuariais
País: BR
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: https://tede2.pucsp.br/handle/handle/1311
Resumo: This master s thesis aims to focus on the average managers perception from comercial Banks on the interviews provided by them, intending to understand the kinds of effective power on the organizations they work for. This research work struggled to specify which power practices an intermediate manager uses (consciously or unconsciously) to carry on his/her work activities. Real Estate Financial Loans Policies in banks was chosen as a sector in this research once it is in considerable growth in these days and its importance has risen significantly in bank institutions, revealing major changes in the sector. The total of units financed by SFH in Brazil (a governamental system to enable citizens to ask for specific loans to purchase houses or apartments) in 2007 and beginning of 2008 reach the highest amounts in terms of volume of units when compared to early 80 s. Some questions arouse in this investigation, such as: Is there a free space in organization rules in which an individual might have total freedom to act? Is there effectively a freedom space for individuals? And for the means of such work, is there a freedom space for a Real Estate Manager? And if so, which perceptions can be gathered in such space? In case there is no freedom at all, rules or bank hierarchy do not alow any kind of freedom? In order to answer those questions, this master s thesis refined as theme an analysis on power and in this context the interviews were carried out so as to verify whether it is possible to distinguish power practices in relationships managers have when they exert their functions in their work environment. The analysis of the interviews identified some kinds of behaviors of those managers when they have to act on the others aiming to exert their fucntions and acomplish their organizational goals in the determined principles established by corporate rules