Novas técnicas e práticas de gestão no setor da saúde e seus impactos sobre os trabalhadores (médicos e enfermeiros): o hospital Stella Maris

Detalhes bibliográficos
Ano de defesa: 2014
Autor(a) principal: Camarotto, Márcio Roberto lattes
Orientador(a): Lazzareschi, Noemia
Banca de defesa: Não Informado pela instituição
Tipo de documento: Tese
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Pontifícia Universidade Católica de São Paulo
Programa de Pós-Graduação: Programa de Estudos Pós-Graduados em Ciências Sociais
Departamento: Ciências Sociais
País: BR
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: https://tede2.pucsp.br/handle/handle/3541
Resumo: The goal of this thesis was to identify the changes on the work experienced by physicians and nurses on the hospital environment. During the last few years have emerged innovations, new technologies and management practices that imposed to these professionals efforts to adapt in a reality that is increasingly complex. Thereby, the research evidenced how Public Policies implementation, acquisition of new competences and changes on the care delivered to the patient affected the work of physicians and nurses on the hospital environment. The investigation method used was the case study, with semi-structured interviews held with the subjects in Stella Maris Hospital, located in the city of Guarulhos. The results indicated that the Health in Brazil is still sick , although SUS has provided a few advances over the previous situation. Nonetheless, the technological transformation and the new management techniques have not contributed, considering the population demand for public health services, to an improvement on the quality of the work provided by physicians and nurses and the services provided