Percep????o do cirurgi??o dentista sobre acredita????o em odontologia

Detalhes bibliográficos
Ano de defesa: 2015
Autor(a) principal: Pinto, Monique Lustosa lattes
Orientador(a): Motta, Lara Jansiski lattes
Banca de defesa: Motta, Lara Jansiski lattes, Santos, Eliane Marcilio lattes, Ferraz, Renato Ribeiro Nogueira lattes, Miyake, Cl??udio, Crosato , Edgard Michel
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Nove de Julho
Programa de Pós-Graduação: Programa de Mestrado Profissional em Administra????o - Gest??o em Sistemas de Sa??de
Departamento: Administra????o
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: http://bibliotecatede.uninove.br/handle/tede/1187
Resumo: Health care has been continuously revolutionize, with advancements and developments in scientific and technological knowledge in the dental field. The health compared with the business, has a fledgling tradition of public management. The lessons from industry on organizational development, psychological and social science disciplines have emerged as health professionals collaborate, coordinate and interact with patients, and how these aspects could be improve, in addition such perceptions and penetrate the quality management. Accreditation is an educational strategy that seeks to bring affordable and practical way the logic of quality with continuous improvement to health care organizations and thereby ensure a more qualified assistance to the population. The scarcity of information on accreditation in the field of dentistry motivated this study, which aims to analyze the perception of the dentist on accreditation in dentistry. Accreditation assesses the safety of care processes for patients and professionals working in organizations. To achieve the objective of the research were first collected secondary data in the literature on the topic quality and accreditation. Secondly, interviews were conduct with dentists. The interview was conduct following a script to ask related to the professional knowledge about quality management and accreditation. They interviewed 120 professionals working in 40 individual offices, 40 dental clinics and 40 health clinics. The results of the analysis technique used was content analysis. With the study noted that few professionals know the concept of accreditation and its importance. Do not exhibit the respondent???s homogeneity in our understanding, applicability, need and process utility, with an ambiguous and inconsistent reflection on the positive and negative points.