Critérios utilizados na seleção de transporte internacional de carga fracionada, modal marítimo: estudo de múltiplos casos

• Ano de defesa: 2016
• Autor(a) principal: Silva, Marcio Venancio da
• Orientador(a): Vanalle, Rosangela Maria
• Banca de defesa: Vanalle, Rosangela Maria , Oliveira Neto, Geraldo Cardoso de , Simon, Alexandre Tadeu , Lucato, Wagner Cezar
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Nove de Julho
• Programa de Pós-Graduação: Programa de Pós-Graduação de Mestrado e Doutorado em Engenharia de Produção
• Departamento: Engenharia
• País: Brasil
• Palavras-chave em Português: seleção de fornecedores; multicritérios; prestadores de serviços logísticos; agente de cargas
• Palavras-chave em Inglês: supplier selection; multicriteria; service providers; freight forwarder
• Área do conhecimento CNPq: ENGENHARIAS::ENGENHARIA DE PRODUCAO
• Link de acesso: http://bibliotecatede.uninove.br/handle/tede/1482

Due to the globalization, the numbers of international companies are in continuous expansion, along with logistics service providers which offer abilities to deal with relevant complexities to international trade. Freight Forwarders are considered the main international trade intermediaries. They are responsible for all functions involved in transport after the cargo is available. Therefore, selecting a freight forwarder and the criteria considered in this selection are important elements in the success of a company. This work’s purpose is to identify and classify the utilization degree of the criteria considered in international transport selection process of less than a container load (LCL), maritime modal, from the perspective of the Brazilian freight forwarders. After the literature review, 52 sub-criteria were identified, which were analyzed and organized into 13 criteria. The study was conducted with 6 freight forwarders, 2 small-sized, 2 medium-sized and 2 large-sized. This research concludes that the utilization degree of the criteria considered in the international transport of LCL, maritime modal, is influenced by the size of the companies studied. The price is the most widely used criterion for small-sized freight forwarders while delivery is the most widely used criterion for medium-sized and large-sized freight forwarders. This research concludes further that the environmental criterion is not used by importers and exporters in the selection process a freight forwarder.