BASES DE PODER SOCIAL, ENGAJAMENTO NO TRABALHO E RESILIÊNCIA: UM ESTUDO COM SERVIDORES PÚBLICOS MUNICIPAIS DE DIADEMA - SP

Detalhes bibliográficos
Ano de defesa: 2013
Autor(a) principal: Rusticci, Roberto
Orientador(a): Martins, Maria do Carmo Fernandes lattes
Banca de defesa: Siqueira, Mirlene Maria Matias lattes, Oliveira, áurea de Fátima lattes
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Metodista de São Paulo
Programa de Pós-Graduação: PÓS GRADUAÇÃO EM PSICOLOGIA
Departamento: Psicologia da saúde
País: BR
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: http://tede.metodista.br/jspui/handle/tede/1331
Resumo: This study intended to analyze to what point the use of different power bases of hierarchical superiors predict the levels of engagement at work and the resilience of workers, contributing to increase the knowledge about the behavior of municipal civil servants as to the levels of engagement at work and resilience presented. Started from the definition of power from French e Raven (1959): power is the potential influence that the agent O could cause on subject P; it was adopted the concept of engagement at work from Schaufeli and Bakker (2003), that define engagement at work as a positive motivational construct, characterized by vigor, dedication and absorption, always related to work, what implies a feeling of accomplishment, involves positive cognitive state, is persistent in time, presenting, that way, motivational and social nature, and at last, used the concept of Grotberg (2005) that defined resilience as the human capacity to face, overcome, and even be strengthened by experiences of adversity . For that, it was defined as the general goal to test the predictive capacity of the social power bases of bosses over the resilience and the engagement at work in municipal civil servants of Diadema SP. Participated on this study 95 municipal civil servants of the Diadema City, SP, with a small majority of feminine individuals (51,6%), with larger percentage of age between 25 and 40 years old (38,9%). The majority of participants (60%) declared to have a completed superior education (39,9%) or post-graduation (24,2%). The instruments used were: Bases Scale of Power of Supervisors (EBPS Escala de Bases de Poder do Supervisor), scale developed by Martins and Guimarães (2007); Resilience Evaluation Scale (EAR Escala de Avaliação da Relisiência), scale formed by Martins, Siqueira and Emilio (2011) and the UTRECHT Work Engagement Scale (UWES) that had their indicators of validity and dependability refined on this study. As a result it was partially verified the existence of association between engagement at work and resilience, because engagement at work correlated to three of the five factor of resilience: positive adaptation to changes, personal competence and persistence upfront difficulty. It was verified that the dimensions that compose the variable resilience obtained averages around the forth point of the resilience scale (frequently is true), indicating that the participants frequently notice themselves as capable of facing the adversities of life due to the high perception of persistence, capable of adapting to changes, with a good level of personal competence and spirituality. Verified that the averages on the dimensions that compose the variable of engagement at work were too close of the forth point of the engagement scale (a few times a week), indicating that the notice on themselves a high level of engagement at work, meaning they have vigor, are dedicated and let themselves get absorbed by work. Verified yet that the workers realize the Power of expertise as the most applied by their hierarchical superiors with an average of 4,46 (SD = 0,71). At last, the results conquered pointed that the part and the positioning of the command didn t provoke significant impact in none of the consequent variable, ergo, power bases don t explain resilience for the participant workers of this research as also don t predict engagement at work.