EAD: O POLO DE APOIO PRESENCIAL COMO ESPAÇO ORGANIZADOR DA AÇÃO EDUCATIVO-CULTURAL

• Ano de defesa: 2012
• Autor(a) principal: Costa, Simone do Nascimento da
• Orientador(a): Alves, Luiz Roberto
• Banca de defesa: Costa, Luciano Venelli, Penterich, Eduardo
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Metodista de São Paulo
• Programa de Pós-Graduação: PÓS GRADUAÇÃO EM ADMINISTRAÇÃO
• Departamento: Gestão de organizações
• País: BR
• Palavras-chave em Português: educação a distância; polo de apoio presencial; gestão; autonomia; contingencialismo.
• Palavras-chave em Inglês: distance education; support center; management; autonomy; contingent.
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
• Link de acesso: http://tede.metodista.br/jspui/handle/tede/27

This research studies the organization and the structure of three support centers in distance education modality, including their management process and autonomy in the context they operate. Therefore, it has two analysis moments, whereas the first one is a descriptive exploratory study about the support centers organization and structure from a pre-established guidelines and the discussion about the cultural and contingency reality at the same time in this area; the second one uses the interview technique to analyze the autonomy and management process in the support centers surveyed. For the research application the support centers were visited (two of them in São Paulo State and one in Parana State) and the coordinators were interviewed, and it is important to emphasize that two of these support centers are private and the third one is from the public reality. Although the pre-established guidelines, these analyses indicated respectively that the support centers surveyed have a contingent model, thus a cultural adaptation to their reality, and the semi-structured interviews about the management process showed a clear proposal by the coordinators in working the distance education, resulting in a management focused on adjustments and readjustments in face of a constantly development context. In the autonomy process the factors that deserve attention are directly connected with the comprehension of the non-negotiable procedures existence, respectively related to the legal basis that regulate the support centers, therefore, set these parameters, the autonomy is determined by the management decision-making in face up to the current reality.