O PLANEJAMENTO DA COMUNICAÇÃO ON-LINE: Como a velocidade no fluxo da informação altera a forma de planejar

Detalhes bibliográficos
Ano de defesa: 2016
Autor(a) principal: Boarini, Dulce Margareth lattes
Orientador(a): Markus, Kleber
Banca de defesa: Galindo , Daniel dos Santos, Bastos Filho, Heliodoro Teixeira
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Universidade Metodista de Sao Paulo
Programa de Pós-Graduação: Comunicacao Social
Departamento: Comunicacao Social:Programa de Pos Graduacao em Comunicacao Social
País: Brasil
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: http://tede.metodista.br/jspui/handle/tede/1551
Resumo: The advent of internet caused a revolution in the way of how people relates on our society. Social media consolidation on the digital environment increased the power of changes and obligated communication professionals to review paradigms. The way of working, thinking and planning has changed because of immediacy and speed of information spreading in a symmetric two-way street process – between the sender and receiver. This work brings a research with communication professionals and analyze how timing was impacted on long-term planning process – traditionally annual – for campaigns and public relations on digital environmental. The research is based on academic references from communication, marketing, social media, technology, administration disciplines and additionally articles from research institutes and companies. In order to describe experiences lived by the communication professionals, we decided on qualitative research using profound interview technique with non-probabilistic sampling focused on marketing and public relations disciplines. The results point to an ongoing learning, day by day, from mistakes and successes, making professionals divide their concerns between the period of advance needed for the planning process and the need for its continuous reviewing