A RELAÇÃO DAS PRÁTICAS DE GOVERNANÇA CORPORATIVA EM EMPRESAS PRESTADORAS DE SERVIÇOS DE PORTARIA E LIMPEZA NA REGIÃO DO ABC

• Ano de defesa: 2009
• Autor(a) principal: Suppion, Klaus Haacke
• Orientador(a): Zambaldi, Felipe
• Banca de defesa: Bernardi Junior, Plínio , Mascarenhas, André Ofenhejm
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: por
• Instituição de defesa: Universidade Metodista de São Paulo
• Programa de Pós-Graduação: PÓS GRADUAÇÃO EM ADMINISTRAÇÃO
• Departamento: Gestão de organizações
• País: BR
• Palavras-chave em Português: Governança Corporativa; Teoria da Agência; Stakeholders e Empresas de Serviços
• Palavras-chave em Inglês: Corporate Governance; Agency Theory; Stakeholders and Enterprise Service
• Área do conhecimento CNPq: CNPQ::CIENCIAS SOCIAIS APLICADAS::ADMINISTRACAO
• Link de acesso: http://tede.metodista.br/jspui/handle/tede/146

After scandals of management in the case of Enron, Parmalat and Xerox, best practices of corporate governance are considered a tool to aid in the management, demanding that the organization has more transparency, equity, corporate responsibility and accountability. By this, this research has as main objective to verify the practices of corporate governance which are practiced in the capital closed businesses considered small and medium sized (SME `s) segment of the ordinance and cleaning and, if the good or some of these practices bring generation of value for organizations. This study was conducted in the cities of Santo André, São Bernardo and São Caetano do Sul, State of São Paulo. The justification for this research project occurs because there is lack of studies directly measuring the corporate governance practices in service companies (SMEs) and also because the mortality rate among the companies providing services according to the IBGE (2008) is considered high due to several factors, one in particular, measured as disability of the manager. The corporate governance directly addresses to the internal control and risk management of the organization (MOTTA, SILVEIRA and BORGES 2006), then manage the failures can be minimized with the adoption of this practice. The information will be obtained through survey questionnaires from the managers of the previously mapped studied companies to scale and quantitative primary data. The results showed that there is a link to the Corporate Governance and Performance in the sampled companies. The constructs corporate responsibility, accountability and transparency have greater significance as equity had the opposite direction to the performance.(AU)