Uma análise da usabilidade do portal do Tribunal de Contas do Estado de Minas Gerais

Detalhes bibliográficos
Ano de defesa: 2008
Autor(a) principal: Rodrigues, Maria Isabel Araújo lattes
Orientador(a): Machado, Sulamita Crespo Carrilho lattes
Banca de defesa: Não Informado pela instituição
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Fundação João Pinheiro
Programa de Pós-Graduação: Programa de Mestrado em Administração Pública
Departamento: Escola de Governo Professor Paulo Neves de Carvalho
País: Brasil
Palavras-chave em Português:
Área do conhecimento CNPq:
Link de acesso: http://repositorio.fjp.mg.gov.br/handle/tede/586
Resumo: It's remarkable the social control development at the Brazilian public management system, made possible through information about governamental acts by the government itself. With the evolution of infonnation technology and the creation of govern web portals, the control by the citizens becomes an easier task. Based in this context, this work proposes an analysis of the usability of the portal of the Court of Accounts of the State of Minas Gerais, with regard to the formal aspects of making the information available, with a view to providing ideas about the establishment of an effective channel of communication between the government and citizens for social control. The research showed evidence of actions geared to improve the usability of government portals and found that the Government has worked in the provision of information and services to society through the use of infonnation technology and communication. However, it appears that social control through the use ofthis technology still requires a joint effort of government and ofsociety itself, as well as a greater legal support to ensure the effective implementation of procedures and actions in this direction.