Rumo a um desenho técnico de um sistema de apoio à decisão para uma reconfiguração do soft systems methodology: o caso do planejamento sistêmico

• Ano de defesa: 2013
• Autor(a) principal: Maranhão Filho, Éfrem de Aguiar
• Orientador(a): Georgiou, Phokion Sotirios
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Pesquisa operacional; Métodos de estruturação de problemas; Planejamento sistêmico
• Palavras-chave em Inglês: Operational Research; PSM - Problem Structuring Methods; Soft systems methodology; Systemic planning
• Link de acesso: https://hdl.handle.net/10438/10603

Multidisciplinary in decision-making undergoes the same specificities of any multidisciplinary field. Very often, the lack of communication generates problems and some different approaches can be found in other areas of expertise. The Problem Structuring Methods offers answers for current queries in business administration schools, being particularly useful when used in a multimethodological approach with others current methods. Having the Soft Systems Methodology – SSM – as the core, and the merged with Strategic Options Development and Analysis in the process, Georgiou (2012) presents the Systemic Planning in the latest configuration. Aiming to seek a computational tool that meets the assumptions of the SSM, and which incorporates the specifications of the configuration of Systemic Planning, here are defined a Notation for the method and a formalization of the existing communications between the elements, subsystems, system and environment and thus find a possible way of control the use of the method in a iteratively mode. In order to demonstrate such use of the Systemic Planning, A real case analysis is presented and shows the difficulties encountered in using the Notation defined and the Formalization of the communication. Subsequently, a design of a modular computational tool, and which can be used integrated with other tools of other methods, is presented. The contribution achieved are advances in the patterns in the use of SSM tools, presented the systemic aspects of the Systemic Planning, a demonstration of the iterative use and a blueprint for a computer tool.