A relação das práticas socioambientais com as competências operacionais

• Ano de defesa: 2013
• Autor(a) principal: Maia, Leonardo Caixeta de Castro
• Orientador(a): Paiva, Ely Laureano
• Tipo de documento: Tese
• Tipo de acesso: Acesso aberto
• Idioma: por
• Palavras-chave em Português: Práticas e competências operacionais; Práticas ambientais e sociais; Sustentabilidade; Estratégia de operações
• Palavras-chave em Inglês: Practices and operational capabilities; Environmental and social practices; Sustainability; Operations strategy
• Link de acesso: https://hdl.handle.net/10438/11086

In addition to responsibility for administrative functions, production, logistics, finance and marketing organizations in this century, should also provide good practice guidelines to stakeholders. In this sense, managers looking for reducing the uncertainties of the environment in which the company operates by recognizing the strengths and weaknesses of organizational resources and implement practices that provide better performance and organizational competitiveness. Thus, based on the resource-based view (RBV), this thesis analyzed the relationship of environmental practices with operational capabilities, specifically cooperation and continuous improvement, and the influence of these constructs to operational performance. Through these concepts, seven research hypotheses were related, backed in the literature review. It was used a methodological procedure, carried out a survey and quantitative explanatory, through a cross-sectional survey. The research instrument was a structured questionnaire with variables of type nominal and ordinal, on a Likert scale. For the analysis of data, it was used univariate and multivariate statistics, specifically, the factor analysis and multiple linear regression. The target population consisted of companies, like manufacturing, registered in the system of the Federation of Industries of Minas Gerais, specifically of the metal-mechanical, chemical and foodstuff, selected on the basis of innovativeness. The results suggest that there is a positive impact of practices in operational performance, as well as for the training of operational capabilities. The operational capability of cooperation supports to reduce cost and the continuous improvement to gain operational flexibility. The main contributions of the study are: (i) a theoretical model for the manufacturing organizations differentiate and delineate which practices should be developed to achieve competencies, taking into account the social and environmental standards, as well as what are the practices that provide the improved performance, (ii) proof of the additivity assumption, the level of practice, since the routines geared for employees operating practices helped in increasing the explained variance, (iii) the diagnosis made on the need to develop resources for idiosyncratic the evolution of the environmental practices of a level control for prevention and thus it get sustainable competitive advantage.