Stage level measurement of information and communication technology in organizations

• Ano de defesa: 2015
• Autor(a) principal: Favaretto, José Eduardo Ricciardi
• Orientador(a): Meirelles, Fernando de Souza
• Tipo de documento: Dissertação
• Tipo de acesso: Acesso aberto
• Idioma: eng
• Palavras-chave em Português: Teoria de estágios; Estágios de crescimento; Modelo de Nolan; Nível de estágio da TIC/SI; Modelo de estágio
• Link de acesso: http://hdl.handle.net/10438/13580

In the modern Knowledge Economy, in the Big Data Era, properly understand the use and management of Information and Communication Technology (ICT) based on the academic field of the studies of Information Systems (IS), becomes increasingly important and strategic for organizations who seek: to remain active, to be able to meet new demands (internal and external) and to face the complex changes in market competition. This research uses the theory of stages of growth, substantiated by the studies of Richard L. Nolan in the 70s. The academic literature related to stages of growth models and the context of IS study field, provide the conceptual bases for this study. The research identifies a framework with its constructs related to the growth stages of the organizational initiatives of ICT/IS, starting from Nolan´s second level of benchmark variables, and proposes its implementation with the creation and development of a scale. With exploratory and descriptive characteristic, the research brings theoretical contribution to the paradigm of the stages of growth theory, adding a new growth process in its conceptual structure. As a result, it is provided a bilingual scale instrument (Portuguese and English), as well as, recommendations and rules for application of a survey type research instrument, to the continuity of this study. As a general implication of this research, it is expected that its use and application in measuring the stage level assessment of ICT/IS in organizations, can assist two types of individuals: academicians who study this thematic, as well as, practitioners seeking answers to their practical actions in organizations where they work.