Mobbing: o bullying corporativo sob uma perspectiva de gestão

Detalhes bibliográficos
Ano de defesa: 2011
Autor(a) principal: Furtado Junior, Evaldo Reis lattes
Orientador(a): Streck, Gisela Isolde Waechter lattes
Banca de defesa: Schaper, Valério Guilherme lattes
Tipo de documento: Dissertação
Tipo de acesso: Acesso aberto
Idioma: por
Instituição de defesa: Faculdades EST
Programa de Pós-Graduação: Programa de Teologia
Departamento: Teologia
País: BR
Palavras-chave em Português:
Palavras-chave em Inglês:
Área do conhecimento CNPq:
Link de acesso: http://dspace.est.edu.br:8080/xmlui/handle/BR-SlFE/234
Resumo: This paper aims to investigate the psychological harassment at workplace, making an approach of market aspects that encourage competition and disputes among employees, fertile field for the appearance of mobbing. It also presents the obtained results of a qualitative research, bringing the history of two professionals who suffered the perverse effects of that kind of harassment. Mainly, it is a work focused on the treatment of mobbing under the perspective of management, that is, of ways that can be identified and adopted to combat it. At the end, three management pillars are strategically built as proposal in order to be adopted as preventive measures by managers, directors and/or C.E.O. who seek to minimize the problem.