Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System
Պահպանված է:
| Հիմնական հեղինակ: | |
|---|---|
| Հրապարակման ամսաթիվ: | 2024 |
| Այլ հեղինակներ: | , , |
| Ձևաչափ: | Article |
| Լեզու: | eng |
| Աղբյուր: | Repositório Institucional da UnB |
| Download full: | http://repositorio.unb.br/handle/10482/50546 |
Ամփոփում: | Purpose: To describe the use of work process modelling to optimise the organisation of the demand for oral health treatment in primary care units in Brazil. Materials and Methods: The oral health care routine was at first described as the “AS IS” model, which was evaluated by the oral team professionals, rearranged, and further described as the “TO BE” model described using a business process management modelling tool. The significant increase in the demand of patients due to restrictions offered by the dental service in addition to non-urgent treatments being avoided by patients during COVID-19 pandemic was also considered. Results: Structuring the work processes in a visual way using modelling tools was useful to picture the entire treatment process and adjust when needed. The use of the managerial tool was useful to understand and reorganise the workflow of organising the demand and ultimately improve the efficiency of the resources. The use of such managerial tools helped oral health professionals to efficiently rearrange their tasks and set priorities to meet their needs. Conclusions: With the use of management tools, each unit can readjust its structures and ways of working, aiming to improve the quality of public health care services provided to patients. |
| _version_ | 1871442304326172672 |
|---|---|
| author | Sasaki, Katia Miyuki |
| author2 | Neres, Talitha Giovanna da Silva Silva, Erica Tatiane da Zeredo, Jorge Luis Lopes |
| author2_role | author author author |
| author_browse | Neres, Talitha Giovanna da Silva Sasaki, Katia Miyuki Silva, Erica Tatiane da Zeredo, Jorge Luis Lopes |
| author_facet | Sasaki, Katia Miyuki Neres, Talitha Giovanna da Silva Silva, Erica Tatiane da Zeredo, Jorge Luis Lopes |
| author_role | author |
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| bitstream.checksumAlgorithm.fl_str_mv | MD5 MD5 |
| bitstream.url.fl_str_mv | http://repositorio.unb.br/bitstream/10482/50546/1/ARTIGO_Use%20ModellingTool.pdf http://repositorio.unb.br/bitstream/10482/50546/2/license.txt |
| collection | Repositório Institucional da UnB |
| dc.contributor.affiliation.pt_BR.fl_str_mv | Fiocruz Fiocruz Fiocruz Universidade de Brasília |
| dc.contributor.author.fl_str_mv | Sasaki, Katia Miyuki Neres, Talitha Giovanna da Silva Silva, Erica Tatiane da Zeredo, Jorge Luis Lopes |
| dc.date.accessioned.fl_str_mv | 2024-10-09T18:21:05Z |
| dc.date.available.fl_str_mv | 2024-10-09T18:21:05Z |
| dc.date.issued.fl_str_mv | 2024 |
| dc.identifier.citation.fl_str_mv | SASAKI, Katia Miyuki et al. Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System. Oral Health and Preventive Dentistry, [S. l.], v. 22, 2024. DOI: 10.3290/j.ohpd.b4836027. Disponível em: https://www.quintessence-publishing.com/deu/en/article/4836027/oral-health-and-preventive-dentistry/2024/volume-22/use-of-a-modelling-tool-to-optimise-the-organisation-of-the-demand-for-primary-oral-health-care-in-the-brazilian-unified-health-system. Acesso em: 09 out. 2024. |
| dc.identifier.doi.pt_BR.fl_str_mv | 10.3290/j.ohpd.b4836027 |
| dc.identifier.uri.fl_str_mv | http://repositorio.unb.br/handle/10482/50546 |
| dc.language.iso.fl_str_mv | eng |
| dc.publisher.none.fl_str_mv | Quintessenz Publishing |
| dc.rights.driver.fl_str_mv | info:eu-repo/semantics/openAccess |
| dc.source.none.fl_str_mv | reponame:Repositório Institucional da UnB instname:Universidade de Brasília (UnB) instacron:UNB |
| dc.subject.keyword.none.fl_str_mv | Saúde bucal Atenção primária à saúde Fluxo de trabalho |
| dc.title.pt_BR.fl_str_mv | Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System |
| dc.type.driver.fl_str_mv | info:eu-repo/semantics/article |
| dc.type.status.fl_str_mv | info:eu-repo/semantics/publishedVersion |
| description | Purpose: To describe the use of work process modelling to optimise the organisation of the demand for oral health treatment in primary care units in Brazil. Materials and Methods: The oral health care routine was at first described as the “AS IS” model, which was evaluated by the oral team professionals, rearranged, and further described as the “TO BE” model described using a business process management modelling tool. The significant increase in the demand of patients due to restrictions offered by the dental service in addition to non-urgent treatments being avoided by patients during COVID-19 pandemic was also considered. Results: Structuring the work processes in a visual way using modelling tools was useful to picture the entire treatment process and adjust when needed. The use of the managerial tool was useful to understand and reorganise the workflow of organising the demand and ultimately improve the efficiency of the resources. The use of such managerial tools helped oral health professionals to efficiently rearrange their tasks and set priorities to meet their needs. Conclusions: With the use of management tools, each unit can readjust its structures and ways of working, aiming to improve the quality of public health care services provided to patients. |
| eu_rights_str_mv | openAccess |
| format | article |
| id | UNB_4bdf9e27693e8e25fed13a36f8ca909a |
| identifier_str_mv | SASAKI, Katia Miyuki et al. Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System. Oral Health and Preventive Dentistry, [S. l.], v. 22, 2024. DOI: 10.3290/j.ohpd.b4836027. Disponível em: https://www.quintessence-publishing.com/deu/en/article/4836027/oral-health-and-preventive-dentistry/2024/volume-22/use-of-a-modelling-tool-to-optimise-the-organisation-of-the-demand-for-primary-oral-health-care-in-the-brazilian-unified-health-system. Acesso em: 09 out. 2024. 10.3290/j.ohpd.b4836027 |
| instacron_str | UNB |
| institution | UNB |
| instname_str | Universidade de Brasília (UnB) |
| language | eng |
| network_acronym_str | UNB |
| network_name_str | Repositório Institucional da UnB |
| oai_identifier_str | oai:repositorio.unb.br:10482/50546 |
| publishDate | 2024 |
| publishDateSort | 2024 |
| publisher.none.fl_str_mv | Quintessenz Publishing |
| reponame_str | Repositório Institucional da UnB |
| repository.mail.fl_str_mv | repositorio@unb.br |
| repository.name.fl_str_mv | Repositório Institucional da UnB - Universidade de Brasília (UnB) |
| repository_id_str | |
| spelling | Sasaki, Katia MiyukiNeres, Talitha Giovanna da SilvaSilva, Erica Tatiane daZeredo, Jorge Luis LopesFiocruzFiocruzFiocruzUniversidade de Brasília2024-10-09T18:21:05Z2024-10-09T18:21:05Z2024SASAKI, Katia Miyuki et al. Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System. Oral Health and Preventive Dentistry, [S. l.], v. 22, 2024. DOI: 10.3290/j.ohpd.b4836027. Disponível em: https://www.quintessence-publishing.com/deu/en/article/4836027/oral-health-and-preventive-dentistry/2024/volume-22/use-of-a-modelling-tool-to-optimise-the-organisation-of-the-demand-for-primary-oral-health-care-in-the-brazilian-unified-health-system. Acesso em: 09 out. 2024.http://repositorio.unb.br/handle/10482/5054610.3290/j.ohpd.b4836027engQuintessenz PublishingA concessão da licença deste item refere-se ao termo de autorização impresso assinado pelo autor com as seguintes condições: Na qualidade de titular dos direitos de autor da publicação, autorizo a Universidade de Brasília e o IBICT a disponibilizar por meio dos sites www.unb.br, www.ibict.br, www.ndltd.org sem ressarcimento dos direitos autorais, de acordo com a Lei nº 9610/98, o texto integral da obra supracitada, conforme permissões assinaladas, para fins de leitura, impressão e/ou download, a título de divulgação da produção científica brasileira, a partir desta data.info:eu-repo/semantics/openAccessUse of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health Systeminfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/articleSaúde bucalAtenção primária à saúdeFluxo de trabalhoPurpose: To describe the use of work process modelling to optimise the organisation of the demand for oral health treatment in primary care units in Brazil. Materials and Methods: The oral health care routine was at first described as the “AS IS” model, which was evaluated by the oral team professionals, rearranged, and further described as the “TO BE” model described using a business process management modelling tool. The significant increase in the demand of patients due to restrictions offered by the dental service in addition to non-urgent treatments being avoided by patients during COVID-19 pandemic was also considered. Results: Structuring the work processes in a visual way using modelling tools was useful to picture the entire treatment process and adjust when needed. The use of the managerial tool was useful to understand and reorganise the workflow of organising the demand and ultimately improve the efficiency of the resources. The use of such managerial tools helped oral health professionals to efficiently rearrange their tasks and set priorities to meet their needs. Conclusions: With the use of management tools, each unit can readjust its structures and ways of working, aiming to improve the quality of public health care services provided to patients.Faculdade de Ciências e Tecnologias em Saúde (FCTS) – Campus UnB CeilândiaColegiado de Bases Biológicas e da Saúde (FCTS-BASES)Programa de Pós-Graduação em Ciências e Tecnologias em Saúdereponame:Repositório Institucional da UnBinstname:Universidade de Brasília (UnB)instacron:UNBORIGINALARTIGO_Use ModellingTool.pdfARTIGO_Use ModellingTool.pdfapplication/pdf483684http://repositorio.unb.br/bitstream/10482/50546/1/ARTIGO_Use%20ModellingTool.pdf74750bca650240a893de76e03920b707MD51open accessLICENSElicense.txtlicense.txttext/plain102http://repositorio.unb.br/bitstream/10482/50546/2/license.txtaed4704d04bb260d4decd80db311aaa5MD52open access10482/505462025-02-27 14:24:53.983open accessoai:repositorio.unb.br:10482/50546U3VibWlzc8OjbyBlZmV0aXZhZGEgZGUgYWNvcmRvIGNvbSBsaWNlbsOnYSBjb25jZWRpZGEgcGVsbyBhdXRvciBlL291IGRldGVudG9yIGRvcyBkaXJlaXRvcyBhdXRvcmFpcy4KRepositório InstitucionalPUBhttps://repositorio.unb.br/oai/requestrepositorio@unb.bropendoar:2025-02-27T17:24:53Repositório Institucional da UnB - Universidade de Brasília (UnB) |
| spellingShingle | Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System Sasaki, Katia Miyuki Saúde bucal Atenção primária à saúde Fluxo de trabalho |
| status_str | publishedVersion |
| title | Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System |
| title_full | Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System |
| title_fullStr | Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System |
| title_full_unstemmed | Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System |
| title_short | Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System |
| title_sort | Use of a modelling tool to optimise the organisation of the demand for Primary Oral Health Care in the Brazilian Unified Health System |
| topic | Saúde bucal Atenção primária à saúde Fluxo de trabalho |
| url | http://repositorio.unb.br/handle/10482/50546 |