Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública
Gespeichert in:
| 1. Verfasser: | |
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| Publikationsdatum: | 2018 |
| Format: | Master thesis |
| Sprache: | por |
| Quelle: | Repositório Institucional da UFG |
| Download full: | http://repositorio.bc.ufg.br/tede/handle/tede/8644 |
Zusammenfassung: | The moment experienced by the public administration reveals its multiple challenges, for the fact that it is the instrument by which the State responds with efficiency and effectiveness to new issues arising from the expansion of the role of the State as a service provider, from a greater requeriment by citizens, and from the increase of complexity of social demands. The way in which public management fulfills this role includes the assimilation of new tools and instruments for the diagnosis and solution of problems. From this perspective, this work approached in particular the transportation sector of a Federal Institution of Higher Education, by means of the formulation of a method, with a view to the modeling of processes and analysis of bottlenecks in the place. For this, i have used the process of reasoning from the Theory of Constraints. The enforcement of the method proposed in the Transport Division demonstrated its viability and practicality, as a tool for diagnosis and solution of problems, resulting in the formulation of an action plan to be proposed for the place, indicating the actions necessary to solve the identified bottlenecks . |
| _version_ | 1871426423792599040 |
|---|---|
| author | Fernandes, Wanderson Carvalho |
| author_browse | Fernandes, Wanderson Carvalho |
| author_facet | Fernandes, Wanderson Carvalho |
| author_role | author |
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| collection | Repositório Institucional da UFG |
| contributor_str_mv | Almeida, Cristiano Farias Almeida, Cristiano Farias Souza, Eliane Moreira Sá de Mello, Simone Portella Teixeira de |
| dc.contributor.advisor1.fl_str_mv | Almeida, Cristiano Farias |
| dc.contributor.advisor1Lattes.fl_str_mv | http://lattes.cnpq.br/9848560935338784 |
| dc.contributor.author.fl_str_mv | Fernandes, Wanderson Carvalho |
| dc.contributor.authorLattes.fl_str_mv | http://lattes.cnpq.br/5850488219457402 |
| dc.contributor.referee1.fl_str_mv | Almeida, Cristiano Farias |
| dc.contributor.referee2.fl_str_mv | Souza, Eliane Moreira Sá de |
| dc.contributor.referee3.fl_str_mv | Mello, Simone Portella Teixeira de |
| dc.date.accessioned.fl_str_mv | 2018-07-03T15:47:22Z |
| dc.date.issued.fl_str_mv | 2018-06-08 |
| dc.format.none.fl_str_mv | application/pdf |
| dc.identifier.citation.fl_str_mv | FERNANDES, W. C. Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública. 2018. 112 f. Dissertação (Mestrado em Administração Pública em Rede Nacional) - Universidade Federal de Goiás, Aparecida de Goiânia, 2018. |
| dc.identifier.uri.fl_str_mv | http://repositorio.bc.ufg.br/tede/handle/tede/8644 |
| dc.language.iso.fl_str_mv | por |
| dc.publisher.country.fl_str_mv | Brasil |
| dc.publisher.department.fl_str_mv | Faculdade de Ciências e Tecnologia - FCT (RG) |
| dc.publisher.initials.fl_str_mv | UFG |
| dc.publisher.none.fl_str_mv | Universidade Federal de Goiás |
| dc.publisher.program.fl_str_mv | PROFIAP - Programa de Pós-graduação em Administração Pública Andifes (FCT) |
| dc.relation.cnpq.fl_str_mv | -2976737649636451824 |
| dc.relation.confidence.fl_str_mv | 600 600 600 |
| dc.relation.department.fl_str_mv | -1555150674916333393 |
| dc.relation.program.fl_str_mv | 2518324181717034223 |
| dc.rights.driver.fl_str_mv | http://creativecommons.org/licenses/by-nc-nd/4.0/ info:eu-repo/semantics/openAccess |
| dc.source.none.fl_str_mv | reponame:Repositório Institucional da UFG instname:Universidade Federal de Goiás (UFG) instacron:UFG |
| dc.subject.cnpq.fl_str_mv | ADMINISTRACAO::ADMINISTRACAO PUBLICA |
| dc.subject.eng.fl_str_mv | Modeling Bottlenecks Public management Processes University |
| dc.subject.por.fl_str_mv | Modelagem Gargalos Administração pública Processos Universidade |
| dc.title.alternative.eng.fl_str_mv | Modeling of processes using the theory of restrictions in the transport division of a public university |
| dc.title.eng.fl_str_mv | Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública |
| dc.type.driver.fl_str_mv | info:eu-repo/semantics/masterThesis |
| dc.type.status.fl_str_mv | info:eu-repo/semantics/publishedVersion |
| description | The moment experienced by the public administration reveals its multiple challenges, for the fact that it is the instrument by which the State responds with efficiency and effectiveness to new issues arising from the expansion of the role of the State as a service provider, from a greater requeriment by citizens, and from the increase of complexity of social demands. The way in which public management fulfills this role includes the assimilation of new tools and instruments for the diagnosis and solution of problems. From this perspective, this work approached in particular the transportation sector of a Federal Institution of Higher Education, by means of the formulation of a method, with a view to the modeling of processes and analysis of bottlenecks in the place. For this, i have used the process of reasoning from the Theory of Constraints. The enforcement of the method proposed in the Transport Division demonstrated its viability and practicality, as a tool for diagnosis and solution of problems, resulting in the formulation of an action plan to be proposed for the place, indicating the actions necessary to solve the identified bottlenecks . |
| eu_rights_str_mv | openAccess |
| format | masterThesis |
| id | UFG-2_dfde2fef2faa1df4a0761c481b63021c |
| identifier_str_mv | FERNANDES, W. C. Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública. 2018. 112 f. Dissertação (Mestrado em Administração Pública em Rede Nacional) - Universidade Federal de Goiás, Aparecida de Goiânia, 2018. |
| instacron_str | UFG |
| institution | UFG |
| instname_str | Universidade Federal de Goiás (UFG) |
| language | por |
| network_acronym_str | UFG-2 |
| network_name_str | Repositório Institucional da UFG |
| oai_identifier_str | oai:repositorio.bc.ufg.br:tede/8644 |
| publishDate | 2018 |
| publishDateSort | 2018 |
| publisher.none.fl_str_mv | Universidade Federal de Goiás |
| reponame_str | Repositório Institucional da UFG |
| repository.mail.fl_str_mv | grt.bc@ufg.br |
| repository.name.fl_str_mv | Repositório Institucional da UFG - Universidade Federal de Goiás (UFG) |
| repository_id_str | oai:repositorio.bc.ufg.br:tede/1234 |
| rights_invalid_str_mv | http://creativecommons.org/licenses/by-nc-nd/4.0/ |
| spelling | Almeida, Cristiano Fariashttp://lattes.cnpq.br/9848560935338784Almeida, Cristiano FariasSouza, Eliane Moreira Sá deMello, Simone Portella Teixeira dehttp://lattes.cnpq.br/5850488219457402Fernandes, Wanderson Carvalho2018-07-03T15:47:22Z2018-06-08FERNANDES, W. C. Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública. 2018. 112 f. Dissertação (Mestrado em Administração Pública em Rede Nacional) - Universidade Federal de Goiás, Aparecida de Goiânia, 2018.http://repositorio.bc.ufg.br/tede/handle/tede/8644The moment experienced by the public administration reveals its multiple challenges, for the fact that it is the instrument by which the State responds with efficiency and effectiveness to new issues arising from the expansion of the role of the State as a service provider, from a greater requeriment by citizens, and from the increase of complexity of social demands. The way in which public management fulfills this role includes the assimilation of new tools and instruments for the diagnosis and solution of problems. From this perspective, this work approached in particular the transportation sector of a Federal Institution of Higher Education, by means of the formulation of a method, with a view to the modeling of processes and analysis of bottlenecks in the place. For this, i have used the process of reasoning from the Theory of Constraints. The enforcement of the method proposed in the Transport Division demonstrated its viability and practicality, as a tool for diagnosis and solution of problems, resulting in the formulation of an action plan to be proposed for the place, indicating the actions necessary to solve the identified bottlenecks .O momento vivido pela Administração Pública revela seus múltiplos desafios, por ser o instrumento pelo qual o Estado responde com eficiência e eficácia a novas questões, advindas da ampliação do papel do Estado como provedor de serviços, de uma maior cobrança por parte dos cidadãos e do aumento da complexidade das demandas sociais. A forma como a Administração Pública cumpre esse papel inclui a assimilação de novas ferramentas e instrumentos para o diagnóstico e solução de problemas. Nessa perspectiva, este trabalho abordou em particular o setor de transportes de uma Instituição Federal de Ensino Superior, por meio da formulação de um método, com vistas à modelagem de processos e análise de gargalos no local. Para isto, fez-se uso do processo de raciocínio da Teoria das Restrições. A aplicação do método proposto na Divisão de Transportes demonstrou sua viabilidade e praticidade, enquanto ferramenta para diagnóstico esolução de problemas, e resultou na formulação de um plano de ação, a ser proposto para o local, indicando as ações necessárias para solucionar os gargalos identificados.application/pdfporUniversidade Federal de GoiásPROFIAP - Programa de Pós-graduação em Administração Pública Andifes (FCT)UFGBrasilFaculdade de Ciências e Tecnologia - FCT (RG)http://creativecommons.org/licenses/by-nc-nd/4.0/info:eu-repo/semantics/openAccessModelagemGargalosAdministração públicaProcessosUniversidadeModelingBottlenecksPublic managementProcessesUniversityADMINISTRACAO::ADMINISTRACAO PUBLICAModelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade públicaModeling of processes using the theory of restrictions in the transport division of a public universityinfo:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesis2518324181717034223600600600-1555150674916333393-2976737649636451824reponame:Repositório Institucional da UFGinstname:Universidade Federal de Goiás (UFG)instacron:UFGLICENSElicense.txtlicense.txttext/plain; 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| spellingShingle | Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública Fernandes, Wanderson Carvalho Modelagem Gargalos Administração pública Processos Universidade Modeling Bottlenecks Public management Processes University ADMINISTRACAO::ADMINISTRACAO PUBLICA |
| status_str | publishedVersion |
| title | Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública |
| title_full | Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública |
| title_fullStr | Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública |
| title_full_unstemmed | Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública |
| title_short | Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública |
| title_sort | Modelagem de processos utilizando a teoria das restrições na divisão de transportes de uma universidade pública |
| topic | Modelagem Gargalos Administração pública Processos Universidade Modeling Bottlenecks Public management Processes University ADMINISTRACAO::ADMINISTRACAO PUBLICA |
| url | http://repositorio.bc.ufg.br/tede/handle/tede/8644 |