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Avaliação da atenção primária na perspectiva dos profissionais de saúde

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Bibliographic Details
Main Author: Maia, Ludmila Grego
Publication Date: 2017
Format: Doctoral thesis
Language: por
Source: Repositório Institucional da UFG
Download full: http://repositorio.bc.ufg.br/tede/handle/tede/7824
Summary: Introduction: primary care must assume the centrality of care so that the health system meets and resolves the demands and needs of the population. The quality and efficiency of this level of care must be constantly evaluated and monitored by managers. Instruments such as the Primary Care Assessment Tool (PCATool) have been used in Brazil for this purpose. It is a questionnaire that evaluates structural aspects of process and results in primary care. Objective: to evaluate primary health care from its attributes, from the perspective of professionals, checking factors of better health care between quality of services and professional qualification. Methodology: a cross-sectional study was conducted with 41 nurses and 31 physicians in the Southwest region of the state of Goiás, using interviews using the PCATool instrument. The data were analyzed in the Stata program, version 14.0. The Cronbach's alpha coefficient was used to analyze the internal consistency of the instrument's total score. Results: in the evaluation of the attributes of primary care, it was evidenced that the lower overall primary health care score was for the accessibility attribute (3.71). The bivariate analysis showed statistical difference between the variables profession and the essential, derived and general scores. Physicians of the Mais Médicos Program had higher mean scores (8.04 p = 0.001) when compared to other medical professionals and nurses. Professionals with post-graduation in any area, obtained a better score in the derived score (p = 0.021). Conclusion: a high general orientation score for primary care is observed by health professionals, with exception for the attribute accessibility. Medical professionals linked to the Mais Médicos Program obtained better average scores on all attributes. From the monitoring of the attributes of the primary attention it is possible to know the critical points that deserve intervention, as well as to evaluate if the strategic actions implemented have been effective in the scope of the primary attention.
Summary:Introduction: primary care must assume the centrality of care so that the health system meets and resolves the demands and needs of the population. The quality and efficiency of this level of care must be constantly evaluated and monitored by managers. Instruments such as the Primary Care Assessment Tool (PCATool) have been used in Brazil for this purpose. It is a questionnaire that evaluates structural aspects of process and results in primary care. Objective: to evaluate primary health care from its attributes, from the perspective of professionals, checking factors of better health care between quality of services and professional qualification. Methodology: a cross-sectional study was conducted with 41 nurses and 31 physicians in the Southwest region of the state of Goiás, using interviews using the PCATool instrument. The data were analyzed in the Stata program, version 14.0. The Cronbach's alpha coefficient was used to analyze the internal consistency of the instrument's total score. Results: in the evaluation of the attributes of primary care, it was evidenced that the lower overall primary health care score was for the accessibility attribute (3.71). The bivariate analysis showed statistical difference between the variables profession and the essential, derived and general scores. Physicians of the Mais Médicos Program had higher mean scores (8.04 p = 0.001) when compared to other medical professionals and nurses. Professionals with post-graduation in any area, obtained a better score in the derived score (p = 0.021). Conclusion: a high general orientation score for primary care is observed by health professionals, with exception for the attribute accessibility. Medical professionals linked to the Mais Médicos Program obtained better average scores on all attributes. From the monitoring of the attributes of the primary attention it is possible to know the critical points that deserve intervention, as well as to evaluate if the strategic actions implemented have been effective in the scope of the primary attention.

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