APA Citation

Ferdians, A., Andrian, N., & Muhajat, M. H. (2020). The effect of perceived service fairness toward relationship quality and switching intention (a case study of patient from X generation and Y generation in a hospital).

Chicago Style Citation

Ferdians, Achda, Nicky Andrian, and Muhammad Haris Muhajat. The Effect of Perceived Service Fairness Toward Relationship Quality and Switching Intention (a Case Study of Patient From X Generation and Y Generation in a Hospital). 2020.

MLA Citation

Ferdians, Achda, Nicky Andrian, and Muhammad Haris Muhajat. The Effect of Perceived Service Fairness Toward Relationship Quality and Switching Intention (a Case Study of Patient From X Generation and Y Generation in a Hospital). 2020.

Note: citation formatting may not correspond 100% to that defined by the respective standard, to manage citations it is recommended to use the software Zotero , which allows the automatic upload of Oasisbr references.