Managerial competencies and experience in solving problems in an engineering company of movement: a case study

Bibliographic Details
Main Author: Suzete Suzana Rocha Pitombeira
Publication Date: 2007
Format: Master thesis
Language: por
Source: Biblioteca Digital de Teses e Dissertações da UFC
Download full: http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3556
Summary: The current study aimed to identify the degree of importance experience has as an element of competencies, in problem solving of management work. A case study was conducted descriptively throughout the research at a movement engineering company, located in the state of CearÃ, certified by ISO 9000/2000, which searches for quality in its strategic guidelines. Eight surveys were answered by the managers of various areas. The results of this data, along with the relevant theory, made it possible to check according to the ones researched that personal experience is necessary to the development of managers` basic and specific competencies, and these contribute to the solution of management problems. In practice, it is confirmed that competencies are made up by how workers see the job, build up and organize the knowledge and abilities in different competencies in the carrying out of their professional activities.
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spelling info:eu-repo/semantics/publishedVersioninfo:eu-repo/semantics/masterThesisManagerial competencies and experience in solving problems in an engineering company of movement: a case studyCompetÃncias gerenciais e experiÃncia na soluÃÃo de problemas em uma empresa de engenharia de movimento: um estudo de caso2007-08-08Terezinha de Jesus Pinheiro Maciel00399434372Maria Naiula Monteiro Pessoa26293364300Roberto Nery Ciarline TEixeira162528733417599539034Suzete Suzana Rocha PitombeiraUniversidade Federal do CearÃPrograma de PÃs-GraduaÃÃo em AdministraÃÃo e ControladoriaUFCBR SoluÃÃo de Problema ExperiÃnciaCompetÃnciaCompetencies Experience Problem Solving ADMINISTRACAOThe current study aimed to identify the degree of importance experience has as an element of competencies, in problem solving of management work. A case study was conducted descriptively throughout the research at a movement engineering company, located in the state of CearÃ, certified by ISO 9000/2000, which searches for quality in its strategic guidelines. Eight surveys were answered by the managers of various areas. The results of this data, along with the relevant theory, made it possible to check according to the ones researched that personal experience is necessary to the development of managers` basic and specific competencies, and these contribute to the solution of management problems. In practice, it is confirmed that competencies are made up by how workers see the job, build up and organize the knowledge and abilities in different competencies in the carrying out of their professional activities.O presente estudo objetivou identificar o grau de importÃncia da experiÃncia como elemento da competÃncia para a soluÃÃo de problemas gerenciais. Adotou-se o estudo de caso de modo descritivo, em uma empresa prestadora de serviÃo em engenharia de movimento, localizada no estado do CearÃ, e certificada pela norma ISO 9000/2000, a qual contempla a busca da qualidade em suas diretrizes estratÃgicas. Foram aplicados oito questionÃrios com os gerentes de diversas Ãreas. Os resultados dessa investigaÃÃo, associados à teoria pertinente, possibilitaram a verificaÃÃo segundo as manifestaÃÃes dos agentes pesquisados, que a experiÃncia pessoal à necessÃria ao desenvolvimento das competÃncias bÃsicas e especÃficas dos gerentes, e estas competÃncias contribuem para a soluÃÃo dos problemas gerenciais. Confirma-se na prÃtica que a competÃncia à constituÃda pelo modo como os trabalhadores concebem o trabalho, formam e organizam os conhecimentos e as habilidades em competÃncias distintas na realizaÃÃo de suas atividades profissionais.http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3556application/pdfinfo:eu-repo/semantics/openAccessporreponame:Biblioteca Digital de Teses e Dissertações da UFCinstname:Universidade Federal do Cearáinstacron:UFC2019-01-21T11:16:39Zmail@mail.com -
dc.title.en.fl_str_mv Managerial competencies and experience in solving problems in an engineering company of movement: a case study
dc.title.alternative.pt.fl_str_mv CompetÃncias gerenciais e experiÃncia na soluÃÃo de problemas em uma empresa de engenharia de movimento: um estudo de caso
title Managerial competencies and experience in solving problems in an engineering company of movement: a case study
spellingShingle Managerial competencies and experience in solving problems in an engineering company of movement: a case study
Suzete Suzana Rocha Pitombeira
SoluÃÃo de Problema
ExperiÃncia
CompetÃncia
Competencies
Experience
Problem Solving
ADMINISTRACAO
title_short Managerial competencies and experience in solving problems in an engineering company of movement: a case study
title_full Managerial competencies and experience in solving problems in an engineering company of movement: a case study
title_fullStr Managerial competencies and experience in solving problems in an engineering company of movement: a case study
title_full_unstemmed Managerial competencies and experience in solving problems in an engineering company of movement: a case study
title_sort Managerial competencies and experience in solving problems in an engineering company of movement: a case study
author Suzete Suzana Rocha Pitombeira
author_facet Suzete Suzana Rocha Pitombeira
author_role author
dc.contributor.advisor1.fl_str_mv Terezinha de Jesus Pinheiro Maciel
dc.contributor.advisor1ID.fl_str_mv 00399434372
dc.contributor.referee1.fl_str_mv Maria Naiula Monteiro Pessoa
dc.contributor.referee1ID.fl_str_mv 26293364300
dc.contributor.referee2.fl_str_mv Roberto Nery Ciarline TEixeira
dc.contributor.referee2ID.fl_str_mv 1625287334
dc.contributor.authorID.fl_str_mv 17599539034
dc.contributor.author.fl_str_mv Suzete Suzana Rocha Pitombeira
contributor_str_mv Terezinha de Jesus Pinheiro Maciel
Maria Naiula Monteiro Pessoa
Roberto Nery Ciarline TEixeira
dc.subject.por.fl_str_mv SoluÃÃo de Problema
ExperiÃncia
CompetÃncia
topic SoluÃÃo de Problema
ExperiÃncia
CompetÃncia
Competencies
Experience
Problem Solving
ADMINISTRACAO
dc.subject.eng.fl_str_mv Competencies
Experience
Problem Solving
dc.subject.cnpq.fl_str_mv ADMINISTRACAO
dc.description.abstract.por.fl_txt_mv The current study aimed to identify the degree of importance experience has as an element of competencies, in problem solving of management work. A case study was conducted descriptively throughout the research at a movement engineering company, located in the state of CearÃ, certified by ISO 9000/2000, which searches for quality in its strategic guidelines. Eight surveys were answered by the managers of various areas. The results of this data, along with the relevant theory, made it possible to check according to the ones researched that personal experience is necessary to the development of managers` basic and specific competencies, and these contribute to the solution of management problems. In practice, it is confirmed that competencies are made up by how workers see the job, build up and organize the knowledge and abilities in different competencies in the carrying out of their professional activities.
O presente estudo objetivou identificar o grau de importÃncia da experiÃncia como elemento da competÃncia para a soluÃÃo de problemas gerenciais. Adotou-se o estudo de caso de modo descritivo, em uma empresa prestadora de serviÃo em engenharia de movimento, localizada no estado do CearÃ, e certificada pela norma ISO 9000/2000, a qual contempla a busca da qualidade em suas diretrizes estratÃgicas. Foram aplicados oito questionÃrios com os gerentes de diversas Ãreas. Os resultados dessa investigaÃÃo, associados à teoria pertinente, possibilitaram a verificaÃÃo segundo as manifestaÃÃes dos agentes pesquisados, que a experiÃncia pessoal à necessÃria ao desenvolvimento das competÃncias bÃsicas e especÃficas dos gerentes, e estas competÃncias contribuem para a soluÃÃo dos problemas gerenciais. Confirma-se na prÃtica que a competÃncia à constituÃda pelo modo como os trabalhadores concebem o trabalho, formam e organizam os conhecimentos e as habilidades em competÃncias distintas na realizaÃÃo de suas atividades profissionais.
description The current study aimed to identify the degree of importance experience has as an element of competencies, in problem solving of management work. A case study was conducted descriptively throughout the research at a movement engineering company, located in the state of CearÃ, certified by ISO 9000/2000, which searches for quality in its strategic guidelines. Eight surveys were answered by the managers of various areas. The results of this data, along with the relevant theory, made it possible to check according to the ones researched that personal experience is necessary to the development of managers` basic and specific competencies, and these contribute to the solution of management problems. In practice, it is confirmed that competencies are made up by how workers see the job, build up and organize the knowledge and abilities in different competencies in the carrying out of their professional activities.
publishDate 2007
dc.date.issued.fl_str_mv 2007-08-08
dc.type.status.fl_str_mv info:eu-repo/semantics/publishedVersion
dc.type.driver.fl_str_mv info:eu-repo/semantics/masterThesis
status_str publishedVersion
format masterThesis
dc.identifier.uri.fl_str_mv http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3556
url http://www.teses.ufc.br/tde_busca/arquivo.php?codArquivo=3556
dc.language.iso.fl_str_mv por
language por
dc.rights.driver.fl_str_mv info:eu-repo/semantics/openAccess
eu_rights_str_mv openAccess
dc.format.none.fl_str_mv application/pdf
dc.publisher.none.fl_str_mv Universidade Federal do CearÃ
dc.publisher.program.fl_str_mv Programa de PÃs-GraduaÃÃo em AdministraÃÃo e Controladoria
dc.publisher.initials.fl_str_mv UFC
dc.publisher.country.fl_str_mv BR
publisher.none.fl_str_mv Universidade Federal do CearÃ
dc.source.none.fl_str_mv reponame:Biblioteca Digital de Teses e Dissertações da UFC
instname:Universidade Federal do Ceará
instacron:UFC
reponame_str Biblioteca Digital de Teses e Dissertações da UFC
collection Biblioteca Digital de Teses e Dissertações da UFC
instname_str Universidade Federal do Ceará
instacron_str UFC
institution UFC
repository.name.fl_str_mv -
repository.mail.fl_str_mv mail@mail.com
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